Grow your Customers
Empower your Sales and Success teams to delight, retain and grow your customers. Catalyst shapes your customer data, gives you insight into customer maturity, renewal health, and upsell potential, and provides powerful automation capabilities to help manage your customers and growth - regardless of segment.
Identify and Close Expansion Revenue
Identify accounts that are ready to buy more, automate your Sales and Success team processes, and close more revenue.
Get Ahead of Customer Churn
Receive early indicators of renewal risk and address them with team workflows. Create visibility across your entire business with insight into trends or risks that might impact your revenue forecast.
Easily Implement, Adopt, and Scale
Launch without requiring full-time admin or engineering resources, and give your team enterprise-grade power with a consumer-grade interface.
Automate and Scale Rep Workflows
Catalyst provides best-in-class automations to run your Digital customer growth program, and streamline your Enterprise workflows. Whether your reps are tech-touch, high-touch or hybrid – Catalyst's email automation, project plans, task templates, note templates, playbooks, and customer journeys provide everything your team needs to manage their book of business effortlessly.
Explore Catalyst Features
Scale Customer Success management effortlessly with Playbooks' powerful tech-touch automation. Click to learn more about Catalyst Playbooks.
Automatically deploy strategic customer outreach in a consistent, scalable manner. Deepen relationships with customers when key milestones are reached or actions are taken.
Accelerate your customers through the optimal journey and create frictionless customer experiences across every segment, from SMB to Enterprise. Learn about Catalyst's Journey Builder.
Complete customer data visibility—Analyze customer data without help from an admin. Explore Catalyst's Custom Customer Success Dashboards.
Empower teams with customer journey tools that streamline day-to-day customer management. Learn more about Catalyst’s productivity tools.
See your customer information exactly how you want to see it, along with insights that will help you make the best decisions to increase your net revenue retention. See Catalyst in action.
Customer Activity Tracking
See customer activity quickly and use it to power reports, health scores, and playbooks without technical knowledge. See Catalyst in action.
Consolidate your customer data from every available source, and provide your team with a singular view that gives them all the information they need–all in one place. See Catalyst Account Layouts.
The design and UX are incredible, which makes Catalyst enjoyable to use. Reporting is snappy. Updating SFDC fields is very fast. Having a single interface for reporting, health scoring, tasks, notes, and usage insights saves our CSMs hours every day and helps us focus on what matters most.