With Catalyst, you can get an instant snapshot of the health of your entire customer base, or double-click into specific segments you want to take a closer look at. You can also get real-time insights into account health, product usage, customer advocacy, and a host of other insights, all through fully customized executive dashboards.
Build powerful custom dashboards that bring together data from various tools to get you the information you need to take strategic action. Uncover leading indicators to help you stop churn, drive powerful revenue growth, and scale your business efficiently.
Whether you’re preparing for a presentation, a board meeting, or a company-wide all hands, with Catalyst, you can easily see your customers’ biggest success stories in the platform. You can even have them pushed automatically to a dedicated Slack channel to celebrate every day across your organization.
We actually tried two CSPs in the two years before signing Catalyst. Upon first login, we found Catalyst surprisingly easy to configure and very intuitive. So much so that our CS Leadership team elected to proactively build within Catalyst. It’s provided an amazing level of agility to the team as we look to continuously iterate and learn.
Increase efficiency by spending less time on platform maintenance and more time on proactive growth. With Catalyst, users can pull reports, customize dashboards, build playbooks, create templates, and perform other activities that typically require an administrator, saving countless hours every week.
Increase retention and growth, confident that your workflows have been validated against what other Catalyst customers have found to be most effective in delivering great customer experiences at scale.