With Catalyst, you can get an instant snapshot of the health of your entire customer base, or double-click into specific segments you want to take a closer look at. You can also get real-time insights into account health, product usage, customer advocacy, and a host of other insights, all through fully customized executive dashboards.
Build powerful custom dashboards that bring together data from various tools to get you the information you need to take strategic action. Uncover leading indicators to help you stop churn, drive powerful revenue growth, and scale your business efficiently.
Whether you’re preparing for a presentation, a board meeting, or a company-wide all hands, with Catalyst, you can easily see your customers’ biggest success stories in the platform. You can even have them pushed automatically to a dedicated Slack channel to celebrate every day across your organization.
Spend less time on platform maintenance and more on proactive growth. See how Catalyst’s CSM tools streamline and scale teams' operations.
Increase retention and growth, confident that your workflows have been validated against what other Catalyst customers have found to be most effective in delivering great customer experiences at scale.
Get a real-time view into your healthiest customers to request references and learn about customer wins that you can share to help close deals. Read on how to work closely with your CS partners and Catalyst to define the level of detail you need to take action on new and expansion opportunities.