Data & Integrations

Deliver Powerful Insights with Speedy Integrations

Quickly bring critical customer data from Salesforce into Catalyst, along with support tickets (Zendesk, Service Cloud), email and calendar data (Google or Outlook), issue tracking (Jira), and adoption data (Snowflake, Redshift, Segment, Mixpanel) - no technical knowledge required.

Customer Solution

Swift and Simple Setup

Get full access to Catalyst’s extensive integration hub and leverage our one-click authentication paths to get set up in minutes. Once authenticated, the intuitive UX makes it incredibly easy for an administrator to set up the views and data they need with minimal technical support.

Single Entry, Endless Outputs

Leverage any data points integrated with Catalyst to take action, drive prioritization, and extract meaningful insights. As you build workflows for each key metric, Catalyst’s automatic updates ensure you’re always taking action on the most up-to-date information.

Catalyst Data and Integration
Catalyst less admin more success

Bi-directional Salesforce Integration

Catalyst ensures your Salesforce data is always up to date, allowing for seamless cross-functional collaboration. Field updates made in Catalyst will sync to Salesforce in real time and vice versa. The integration also satisfies the requirements of technical customers and Rev Ops leaders including: field permissioning, validation rule compliance, roles configuration, and other critical functions.

Catalyst Integrations

CRM

Salesforce

Sync all of your Salesforce data into Catalyst with our real-time, bi-directional sync and enrich it with additional data sets from our Integration Catalog.


Collaboration

Gmail & Google Calendar

View email exchanges and meetings between your team and customers, quickly see your schedule with the in-app quick view, and search/filter to see previous and upcoming meetings.

Data Lake

S3

CSV data integration using Amazon S3.

Issue Tracking

Jira

Visibility into product or engineering issues that may affect your customers.

Product Analytics

Pendo

Unify your product event data into actionable insights and workflows delivered throughout Catalyst.

Analytics

Segment

Bring your customer data into Catalyst on a recurring basis via Segment.

Customer Support

Zendesk

Visibility into your customer support tickets and conversations.

Data Warehouse

RedShift

Amazon's cloud data warehouse solution.

Product Analytics

Mixpanel

Product usage data visualized all in one place.

Collaboration

Slack

Send Catalyst activity to Slack for increased collaboration.

Data Warehouse

Snowflake

Access to your customer data in your cloud data platform.

Data Warehouse

BigQuery

Integrate with Google's cloud data warehouse solution.

Database

Postgres

Access your customer data in your relational database.

Data Lakehouse & AI

Databricks

Centralize your customer data into scalable, intelligent workflows and real-time analytics, powered by Databricks’ Lakehouse and AI engine.

qoutes

Catalyst is an amazing product, the ultimate one-stop-shop! The integration capabilities are endless- gone are the days of having to look in a million places for all of your notes, cases, and tickets related to a customer. It's saved our team so much time when preparing to meet with a customer. The tool helps us stay on track, organized and much more proactive with our customers.

Rachelle Beck

Customer Success, AgentSync
Rachelle Beck

Here's What 10,000+ Catalyst Users Have to Say:

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Vishal Rana

VP of Customer Success & Operations, Snapdocs

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Hunter Paul

Director of Customer Success, RippleMatch

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Lane Hart

Director of Customer Success & Operations, Heap

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Michelle Bucek

Customer Success Manager, Coconut Software

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Andy Harris

Customer Success Director, Bringg

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Katie Rivard

Account Management Lead, Teachers Pay Teachers

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Scott Dzialo

VP Customer Success, Braze

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Mike Woods

Manager of Customer Success, H1

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Katie Rivard

Account Management Lead, Teachers Pay Teachers

"Now, we’re able to objectively pinpoint every customer’s current stage"
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Nick Hokanson

Manager, Customer Success, Zenput

"Increases visibility and collaboration throughout our organization."
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Domenic Nucci

VP of Customer Success, MaestroQA

"200% increase in upsell opportunities in just 3 months!"
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Hunter Paul

Director of Customer Success, RippleMatch

"Catalyst gives me back time."
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Jordan Lewis

Partner Development & Success Specialist, myBlueprint

"Catalyst is best-in-class."
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Michelle (Lamberta) Vanchieri

Director of Customer Success, MaestroQA

"A customer focused lens that is accessible and digestible."
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Hannah Brotherton

Customer Success Ops Manager, Spekit

"Helping to standardize our processes globally."
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Bridget Barrot

VP of Customer Success, Chainalysis

"Seamless to build processes and dashboards"
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Domenic Nucci

VP of Customer Success, MaestroQA

"Easy to configure and very intuitive."
Explore Catalyst Success Stories

Chaz Logue

Former Manager, Revenue Operations, Alyce

"A common language and platform to make sure we provide the best customer experience possible."
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Andrew Purpura

Director of Customer Success, Frame.io

"Usability is spectacular, and the customization is very deep."
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Glen Tampke

Sr. Director of Implementation, Spring Health

"I can very quickly get a clear picture of product usage data in the platform."
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Leanna Castello

VP Customer Success, Density

"Gives valuable insight into the work our CSMs are doing with our customers."
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Andres Morinigo

Director of Client Success, OpenAsset

“BEST Customer Success Platform”
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Sy Pendergast

Director of Customer Success, Goldcast

"Critical for Customer Success Professionals!"
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Matt Cavanaugh

Director of Customer Success, Kentik

"The design and UX are incredible"
Explore Catalyst Success Stories

Lane Hart

Director of Customer Success, Heap

“An incredible tool for CSMs and Success Leadership”
Explore Catalyst Success Stories

Scott Dzialo

VP Customer Success, Braze

"Intuitive UI and flexible reporting capabilities"
Explore Catalyst Success Stories

Tyler Bubin

Manager, Customer Success, Domino Data Labs

Vishal Rana

VP of Customer Success & Operations, Snapdocs

Hunter Paul

Director of Customer Success, RippleMatch

Lane Hart

Director of Customer Success & Operations, Heap

Michelle Bucek

Customer Success Manager, Coconut Software

Andy Harris

Customer Success Director, Bringg

Katie Rivard

Account Management Lead, Teachers Pay Teachers

Scott Dzialo

VP Customer Success, Braze

Mike Woods

Manager of Customer Success, H1

Katie Rivard

Account Management Lead, Teachers Pay Teachers

"Now, we’re able to objectively pinpoint every customer’s current stage"

Nick Hokanson

Manager, Customer Success, Zenput

"Increases visibility and collaboration throughout our organization."

Domenic Nucci

VP of Customer Success, MaestroQA

"200% increase in upsell opportunities in just 3 months!"

Hunter Paul

Director of Customer Success, RippleMatch

"Catalyst gives me back time."

Jordan Lewis

Partner Development & Success Specialist, myBlueprint

"Catalyst is best-in-class."

Michelle (Lamberta) Vanchieri

Director of Customer Success, MaestroQA

"A customer focused lens that is accessible and digestible."

Hannah Brotherton

Customer Success Ops Manager, Spekit

"Helping to standardize our processes globally."

Bridget Barrot

VP of Customer Success, Chainalysis

"Seamless to build processes and dashboards"

Domenic Nucci

VP of Customer Success, MaestroQA

"Easy to configure and very intuitive."

Chaz Logue

Former Manager, Revenue Operations, Alyce

"A common language and platform to make sure we provide the best customer experience possible."

Andrew Purpura

Director of Customer Success, Frame.io

"Usability is spectacular, and the customization is very deep."

Glen Tampke

Sr. Director of Implementation, Spring Health

"I can very quickly get a clear picture of product usage data in the platform."

Leanna Castello

VP Customer Success, Density

"Gives valuable insight into the work our CSMs are doing with our customers."

Andres Morinigo

Director of Client Success, OpenAsset

“BEST Customer Success Platform”

Sy Pendergast

Director of Customer Success, Goldcast

"Critical for Customer Success Professionals!"

Matt Cavanaugh

Director of Customer Success, Kentik

"The design and UX are incredible"

Lane Hart

Director of Customer Success, Heap

“An incredible tool for CSMs and Success Leadership”

Scott Dzialo

VP Customer Success, Braze

"Intuitive UI and flexible reporting capabilities"

Tyler Bubin

Manager, Customer Success, Domino Data Labs

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