Data & Integrations

Deliver Powerful Insights with Speedy Integrations

Quickly bring critical customer data from Salesforce into Catalyst, along with support tickets (Zendesk, Service Cloud), email and calendar data (Google or Outlook), issue tracking (Jira), and adoption data (Snowflake, Redshift, Segment, Mixpanel) - no technical knowledge required.

Swift and Simple Setup

Get full access to Catalyst’s extensive integration hub and leverage our one-click authentication paths to get set up in minutes. Once authenticated, the intuitive UX makes it incredibly easy for an administrator to set up the views and data they need with minimal technical support.

Single Entry, Endless Outputs

Leverage any data points integrated with Catalyst to take action, drive prioritization, and extract meaningful insights. As you build workflows for each key metric, Catalyst’s automatic updates ensure you’re always taking action on the most up-to-date information.

Bi-directional Salesforce Integration

Catalyst ensures your Salesforce data is always up to date, allowing for seamless cross-functional collaboration. Field updates made in Catalyst will sync to Salesforce in real time and vice versa. The integration also satisfies the requirements of technical customers and Rev Ops leaders including: field permissioning, validation rule compliance, roles configuration, and other critical functions.

Catalyst Integrations

CRM

Salesforce

Sync all of your Salesforce data into Catalyst with our real-time, bi-directional sync and enrich it with additional data sets from our Integration Catalog.


Collaboration

Gmail & Google Calendar

View email exchanges and meetings between your team and customers, quickly see your schedule with the in-app quick view, and search/filter to see previous and upcoming meetings.

Analytics

Segment

Bring your customer data into Catalyst on a recurring basis via Segment.

Data Warehouse

RedShift

Amazon's cloud data warehouse solution.

Data Warehouse

BigQuery

Integrate with Google's cloud data warehouse solution.

Database

Postgres

Access your customer data in your relational database.

Data Lake

S3

CSV data integration using Amazon S3.

Issue Tracking

Jira

Visibility into product or engineering issues that may affect your customers.

Data Warehouse

Snowflake

Access to your customer data in your cloud data platform.

Product Analytics

Mixpanel

Product usage data visualized all in one place.

Collaboration

Slack

Send Catalyst activity to Slack for increased collaboration.

Customer Support

Zendesk

Visibility into your customer support tickets and conversations.

Catalyst is an amazing product, the ultimate one-stop-shop! The integration capabilities are endless- gone are the days of having to look in a million places for all of your notes, cases, and tickets related to a customer. It's saved our team so much time when preparing to meet with a customer. The tool helps us stay on track, organized and much more proactive with our customers.

Rachelle Beck

Customer Success, AgentSync

Here's What 10,000+ Catalyst Users Have to Say:

Vishal Rana
VP of Customer Success & Operations, Snapdocs

Hunter Paul 2
Director of Customer Success, RippleMatch

Lane Hart 2
Director of Customer Success & Operations, Heap

Michelle Bucek
Customer Success Manager, Coconut Software

Andy Harris
Customer Success Director, Bringg

Katie Rivard
Account Management Lead, Teachers Pay Teachers

Scott Dzialo 2
VP Customer Success, Braze

Mike Woods
Manager of Customer Success, H1

Katie Rivard
Account Management Lead, Teachers Pay Teachers

"Now, we’re able to objectively pinpoint every customer’s current stage"

Nick Hokanson
Manager, Customer Success, Zenput

"Increases visibility and collaboration throughout our organization."

Domenic Nucci
VP of Customer Success, MaestroQA

"200% increase in upsell opportunities in just 3 months!"

Hunter Paul
Director of Customer Success, RippleMatch

"Catalyst gives me back time."

Jordan Lewis
Partner Development & Success Specialist, myBlueprint

"Catalyst is best-in-class."

Michelle Lamberta
Director of Customer Success, MaestroQA

"A customer focused lens that is accessible and digestible."

Hannah Brotherton
Customer Success Ops Manager, Spekit

"Helping to standardize our processes globally."

Bridget Barrot
VP of Customer Success, Chainalysis

"Seamless to build processes and dashboards"

Domenic Nucci
VP of Customer Success, MaestroQA

"Easy to configure and very intuitive."

Chaz Logue
Former Manager, Revenue Operations, Alyce

"A common language and platform to make sure we provide the best customer experience possible."

Andrew Purpura
Director of Customer Success, Frame.io

"Usability is spectacular, and the customization is very deep."

Glen Tampke
Sr. Director of Implementation, Spring Health

"I can very quickly get a clear picture of product usage data in the platform."

Leanna Castello
VP Customer Success, Density

"Gives valuable insight into the work our CSMs are doing with our customers."

Andres Morinigo
Director of Client Success, OpenAsset

“BEST Customer Success Platform”

Sy Pendergast
Director of Customer Success, Goldcast

"Critical for Customer Success Professionals!"

Matt Cavanaugh
Director of Customer Success, Kentik

"The design and UX are incredible"

Lane Hart
Director of Customer Success, Heap

“An incredible tool for CSMs and Success Leadership”

Scott Dzialo
VP Customer Success, Braze

"Intuitive UI and flexible reporting capabilities"

Tyler Bubin
Manager, Customer Success, Domino Data Labs

Vishal Rana
VP of Customer Success & Operations, Snapdocs

Hunter Paul 2
Director of Customer Success, RippleMatch

Lane Hart 2
Director of Customer Success & Operations, Heap

Michelle Bucek
Customer Success Manager, Coconut Software

Andy Harris
Customer Success Director, Bringg

Katie Rivard
Account Management Lead, Teachers Pay Teachers

Scott Dzialo 2
VP Customer Success, Braze

Mike Woods
Manager of Customer Success, H1

Katie Rivard
Account Management Lead, Teachers Pay Teachers

"Now, we’re able to objectively pinpoint every customer’s current stage"

Nick Hokanson
Manager, Customer Success, Zenput

"Increases visibility and collaboration throughout our organization."

Domenic Nucci
VP of Customer Success, MaestroQA

"200% increase in upsell opportunities in just 3 months!"

Hunter Paul
Director of Customer Success, RippleMatch

"Catalyst gives me back time."

Jordan Lewis
Partner Development & Success Specialist, myBlueprint

"Catalyst is best-in-class."

Michelle Lamberta
Director of Customer Success, MaestroQA

"A customer focused lens that is accessible and digestible."

Hannah Brotherton
Customer Success Ops Manager, Spekit

"Helping to standardize our processes globally."

Bridget Barrot
VP of Customer Success, Chainalysis

"Seamless to build processes and dashboards"

Domenic Nucci
VP of Customer Success, MaestroQA

"Easy to configure and very intuitive."

Chaz Logue
Former Manager, Revenue Operations, Alyce

"A common language and platform to make sure we provide the best customer experience possible."

Andrew Purpura
Director of Customer Success, Frame.io

"Usability is spectacular, and the customization is very deep."

Glen Tampke
Sr. Director of Implementation, Spring Health

"I can very quickly get a clear picture of product usage data in the platform."

Leanna Castello
VP Customer Success, Density

"Gives valuable insight into the work our CSMs are doing with our customers."

Andres Morinigo
Director of Client Success, OpenAsset

“BEST Customer Success Platform”

Sy Pendergast
Director of Customer Success, Goldcast

"Critical for Customer Success Professionals!"

Matt Cavanaugh
Director of Customer Success, Kentik

"The design and UX are incredible"

Lane Hart
Director of Customer Success, Heap

“An incredible tool for CSMs and Success Leadership”

Scott Dzialo
VP Customer Success, Braze

"Intuitive UI and flexible reporting capabilities"

Tyler Bubin
Manager, Customer Success, Domino Data Labs

Upsell and retain your customers with precision.

See Catalyst in action