The #1 Platform to Drive Growth Through Your Customers

Retain and expand your customers at scale with the power of Catalyst + Totango. Our products help you drive customer growth and:

  • Turn customers into your growth engine with actionable buyer signals
  • Drive customer outcomes at scale and measure success with Playbooks
  • Deliver board level insights that help shape your company’s GTM strategy

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Increased CS engagement + 220%
Saved 1,300+ hours
Increased retention by 16%
Trusted by leading technology companies
qoutes

Prior to Catalyst, reporting across our account base to drive decision-making was cumbersome and took a considerable amount of time to maintain. With Catalyst’s intuitive UI and flexible reporting capabilities, anyone within our organization is now able to segment our customers based on any criteria they desire and can be updated on the fly. When discussing at-risk accounts and upsell opportunities in a meeting -- a segment on Catalyst is being referenced.

Tyler Dubin

Manager, Customer Success, Domino Data Labs
Tyler Bubin

Catalyst’s Customer Success Platform

Integrate Customers’ Goals Into Each Success Plan:

Actively track each customer’s desired outcomes and establish benchmarks that guide your success strategy effectively.

Streamline Customer Journeys with Automation:

Utilize automation to guide customers seamlessly through their journey, aligning with goal achievements. Boost efficiency and elevate customer satisfaction by streamlining processes.

Guide Customers to Success with Strategic Playbooks:

Provide your team with the tools they need – comprehensive data insights and strategic playbooks – to proactively guide customers through each stage of their journey toward success.

Proactively Drive Expansion Revenue:

Anticipate precisely when your customers are primed for growth. Leverage data-driven Signals to pinpoint optimal opportunities for upselling or cross-selling, ensuring sustained and strategic expansion.

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