Set up powerful, weighted health scores across your book of business that update in real time, can be easily iterated upon as you scale, and can be customized by customer profile.
Catalyst’s crystal clear health panel helps your team understand immediately which actions to prioritize to mitigate potential risks. This allows your team to spend less time on analysis and more time taking action.
Leverage Catalyst Playbooks to drive effective plays based on changes in customer health. Standardize and scale the playbooks that prove most effective for your business.
The Salesforce integration was shockingly easy compared to what I’ve experienced in the past across SaaS solutions, not just CSPs. I had slotted an entire afternoon assuming I would need it for the setup. But we had data flowing within 20 minutes.
Accelerate your customers through the optimal journey and create frictionless customer experiences across every segment, from SMB to Enterprise.
Increase efficiency with dynamic notes, tasks, and collaboration features. Get cross-functional visibility through a Slack integration and real time bi-directional sync with Salesforce.