Customer Success
Get Ahead of Churn Risks & Expansion Opportunities
Catalyst provides the insights and tools you need, all in one place, so you can confidently deliver an incredible customer experience, reduce churn, and drive revenue growth.
Fewer Clicks. Fewer Tabs. More Outcomes.
Catalyst is the only CS platform built for CS teams by CS leaders who know how you work. Every feature is designed to increase your efficiency, giving you back valuable time in your day.
A Comprehensive View of All Your Customer Data
Catalyst allows you to integrate your tools in minutes to deliver a clear, singular view of your customer data, and build real-time health profiles. This makes it quick and easy to stay on top of all your accounts, insights, and activities.
Go From Reactive To Proactive
Uncover leading indicators of churn, upsell, and expansion opportunities through playbooks and triggers that drive action. Never let another opportunity slip through the cracks, get ahead of risks, and lead customers to their desired outcomes.
Prior to Catalyst, reporting across our account base to drive decision-making was cumbersome and took a considerable amount of time to maintain. With Catalyst’s intuitive UI and flexible reporting capabilities, anyone within our organization is now able to segment our customers based on any criteria they desire and can be updated on the fly. When discussing at-risk accounts and upsell opportunities in a meeting -- a segment on Catalyst is being referenced.
Tyler Bubin
Head of Customer Success
