CHATalyst: Interviews with CS leaders

One-on-one conversations with leaders across the Customer Success and revenue landscape.

How To Build A Customer Community That Turns Into A Customer Growth Flywheel

Ejieme Eromosele

VP of CS and Account Management at Quiq

How To Create An “Elastic” CSM Team That Can Proactively Solve Customer Challenges

Graham Gill

The 3 Pillars Every New CS Leader Needs (And How To Build Them)

Rachel Provan

CS Leadership Coach

How To Save Time & Improve Customer Experience With Video

Alex Naumov

Sr. Director of Customer Success

My Journey From Theater to CS: Turning Unique Experiences into Assets

Michael Manley

Senior Customer Success Manager

How Adwerx Switched to Remote Without Dropping the Ball

Jane Domeck

Manager, Enterprise Account Management

How Greenhouse Successfully Implemented Variable Compensation for CSMs

Rosa Gandler

Director of Customer Revenue Operations

How to Build an Impactful Onboarding Experience (And Why You Should Charge for It)

Donna Weber

Why a Support Network is My Best Weapon Against Stress

Malika Kennedy

Director of Customer Success

How Customer Centricity Aligns Our Efforts at Vena Solutions

Debbie Lillitos

Chief Customer Officer

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