Explore Catalyst Success Stories

Over $4 billion of renewals are managed through Catalyst every year. Learn how the world's leading tech companies are leveraging Catalyst's Customer Success platform to drive expansions, reduce churn, and increase revenue retention.

We needed a tool that met four key criteria: an implementation with minimal lift, a go-live of under six months, a tool that could add value from day 1, and a company that could scale with us. We went fully live with Catalyst and 150 users in just eight weeks. Since day one, Catalyst has been invested in our success and they have acted as a true partner, not just another vendor.

Jose Luis Escamilla

Director, Client Strategy Operations @ Attentive

Trusted by leading technology companies

Case Study

How RippleMatch Achieved a 200% Increase in Upsell Leads with Catalyst

Case Study

How Braze Increased CS Platform Engagement by Over 220%

Case Study

How Snapdocs Saved 1,300+ Hours of Admin Time In 6 Months With Catalyst

Case Study

How Heap Predicts Renewals With 95%+ Accuracy

Case Study

How Bringg Achieved A 25-Point NPS Increase While Scaling With Catalyst

Case Study

How Coconut Software Transitioned 100+ Accounts With Zero Churn Using Catalyst

Case Study

How Kentik Obtained a 4x Increase in CSM Productivity

Case Study

From CS to Sales: How Spring Health is Using Catalyst as a Single Source of Truth

Case Study

How Teachers Pay Teachers Accomplished a 16% Retention Boost using “Tech Touch” through Catalyst

See Catalyst in action

Here's What 10,000+ Catalyst Users Have to Say:

Vishal Rana

VP of Customer Success & Operations, Snapdocs

Hunter Paul

Director of Customer Success, RippleMatch

Lane Hart

Director of Customer Success & Operations, Heap

Michelle Bucek

Customer Success Manager, Coconut Software

Andy Harris

Customer Success Director, Bringg

Katie Rivard

Account Management Lead, Teachers Pay Teachers

Scott Dzialo

VP Customer Success, Braze

Mike Woods

Manager of Customer Success, H1

Katie Rivard

Account Management Lead, Teachers Pay Teachers

"Now, we’re able to objectively pinpoint every customer’s current stage"

Nick Hokanson

Manager, Customer Success, Zenput

"Increases visibility and collaboration throughout our organization."

Domenic Nucci

VP of Customer Success, MaestroQA

"200% increase in upsell opportunities in just 3 months!"

Hunter Paul

Director of Customer Success, RippleMatch

"Catalyst gives me back time."

Jordan Lewis

Partner Development & Success Specialist, myBlueprint

"Catalyst is best-in-class."

Michelle (Lamberta) Vanchieri

Director of Customer Success, MaestroQA

"A customer focused lens that is accessible and digestible."

Hannah Brotherton

Customer Success Ops Manager, Spekit

"Helping to standardize our processes globally."

Bridget Barrot

VP of Customer Success, Chainalysis

"Seamless to build processes and dashboards"

Domenic Nucci

VP of Customer Success, MaestroQA

"Easy to configure and very intuitive."

Chaz Logue

Former Manager, Revenue Operations, Alyce

"A common language and platform to make sure we provide the best customer experience possible."

Andrew Purpura

Director of Customer Success, Frame.io

"Usability is spectacular, and the customization is very deep."

Glen Tampke

Sr. Director of Implementation, Spring Health

"I can very quickly get a clear picture of product usage data in the platform."

Leanna Castello

VP Customer Success, Density

"Gives valuable insight into the work our CSMs are doing with our customers."

Andres Morinigo

Director of Client Success, OpenAsset

“BEST Customer Success Platform”

Sy Pendergast

Director of Customer Success, Goldcast

"Critical for Customer Success Professionals!"

Matt Cavanaugh

Director of Customer Success, Kentik

"The design and UX are incredible"

Lane Hart

Director of Customer Success, Heap

“An incredible tool for CSMs and Success Leadership”

Scott Dzialo

VP Customer Success, Braze

"Intuitive UI and flexible reporting capabilities"

Tyler Bubin

Manager, Customer Success, Domino Data Labs

Vishal Rana

VP of Customer Success & Operations, Snapdocs

Hunter Paul

Director of Customer Success, RippleMatch

Lane Hart

Director of Customer Success & Operations, Heap

Michelle Bucek

Customer Success Manager, Coconut Software

Andy Harris

Customer Success Director, Bringg

Katie Rivard

Account Management Lead, Teachers Pay Teachers

Scott Dzialo

VP Customer Success, Braze

Mike Woods

Manager of Customer Success, H1

Katie Rivard

Account Management Lead, Teachers Pay Teachers

"Now, we’re able to objectively pinpoint every customer’s current stage"

Nick Hokanson

Manager, Customer Success, Zenput

"Increases visibility and collaboration throughout our organization."

Domenic Nucci

VP of Customer Success, MaestroQA

"200% increase in upsell opportunities in just 3 months!"

Hunter Paul

Director of Customer Success, RippleMatch

"Catalyst gives me back time."

Jordan Lewis

Partner Development & Success Specialist, myBlueprint

"Catalyst is best-in-class."

Michelle (Lamberta) Vanchieri

Director of Customer Success, MaestroQA

"A customer focused lens that is accessible and digestible."

Hannah Brotherton

Customer Success Ops Manager, Spekit

"Helping to standardize our processes globally."

Bridget Barrot

VP of Customer Success, Chainalysis

"Seamless to build processes and dashboards"

Domenic Nucci

VP of Customer Success, MaestroQA

"Easy to configure and very intuitive."

Chaz Logue

Former Manager, Revenue Operations, Alyce

"A common language and platform to make sure we provide the best customer experience possible."

Andrew Purpura

Director of Customer Success, Frame.io

"Usability is spectacular, and the customization is very deep."

Glen Tampke

Sr. Director of Implementation, Spring Health

"I can very quickly get a clear picture of product usage data in the platform."

Leanna Castello

VP Customer Success, Density

"Gives valuable insight into the work our CSMs are doing with our customers."

Andres Morinigo

Director of Client Success, OpenAsset

“BEST Customer Success Platform”

Sy Pendergast

Director of Customer Success, Goldcast

"Critical for Customer Success Professionals!"

Matt Cavanaugh

Director of Customer Success, Kentik

"The design and UX are incredible"

Lane Hart

Director of Customer Success, Heap

“An incredible tool for CSMs and Success Leadership”

Scott Dzialo

VP Customer Success, Braze

"Intuitive UI and flexible reporting capabilities"

Tyler Bubin

Manager, Customer Success, Domino Data Labs

Customer Success

Product

Executives

Operations

Sales

Increase Retention

Get Ahead of Risks

Scale & Automate

Go from Reactive to Proactive

Increase Upsells & Expansions

Jose Luis Escamilla

Director, Client Strategy Operations @ Attentive

Trusted by leading technology companies

Case Study

How RippleMatch Achieved a 200% Increase in Upsell Leads with Catalyst

Case Study

How Braze Increased CS Platform Engagement by Over 220%

Case Study

How Snapdocs Saved 1,300+ Hours of Admin Time In 6 Months With Catalyst

Case Study

How Heap Predicts Renewals With 95%+ Accuracy

Case Study

How Bringg Achieved A 25-Point NPS Increase While Scaling With Catalyst

Case Study

How Coconut Software Transitioned 100+ Accounts With Zero Churn Using Catalyst

Case Study

How Kentik Obtained a 4x Increase in CSM Productivity

Case Study

From CS to Sales: How Spring Health is Using Catalyst as a Single Source of Truth

Case Study

How Teachers Pay Teachers Accomplished a 16% Retention Boost using “Tech Touch” through Catalyst

Here's What 10,000+ Catalyst Users Have to Say:

G2 Momentum Leader Winter 2023

G2 Leader Winter 2023

G2 High Performer Enterprise Winter 2023

G2 Most Implementable Winter 2023

G2 Best Usability Winter 2023

G2 Best Results Winter 2023

G2 Best Relationship Winter 2023

G2 Best Est. ROI Mid-Market Winter 2023

G2 Best Relationship Fall 2022

G2 High Performer Enterprise Fall 2022

G2 Leader Fall 2022

G2 Momentum Leader Fall 2022

G2 Best Relationship Summer 2022

G2 High Performer Enterprise Summer 2022

G2 Leader Summer 2022

G2 Momentum Leader Winter 2023

G2 Leader Winter 2023

G2 High Performer Enterprise Winter 2023

G2 Most Implementable Winter 2023

G2 Best Usability Winter 2023

G2 Best Results Winter 2023

G2 Best Relationship Winter 2023

G2 Best Est. ROI Mid-Market Winter 2023

G2 Best Relationship Fall 2022

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