We needed a tool that met four key criteria: an implementation with minimal lift, a go-live of under six months, a tool that could add value from day 1, and a company that could scale with us. We went fully live with Catalyst and 150 users in just eight weeks. Since day one, Catalyst has been invested in our success and they have acted as a true partner, not just another vendor.
"Now, we’re able to objectively pinpoint every customer’s current stage"
"200% increase in upsell opportunities in just 3 months!"
"Catalyst gives me back time."
"Catalyst is best-in-class."
"A customer focused lens that is accessible and digestible."
"Helping to standardize our processes globally."
"Seamless to build processes and dashboards"
"Easy to configure and very intuitive."
"A common language and platform to make sure we provide the best customer experience possible."
"Usability is spectacular, and the customization is very deep."
"I can very quickly get a clear picture of product usage data in the platform."
"Gives valuable insight into the work our CSMs are doing with our customers."
“BEST Customer Success Platform”
"Critical for Customer Success Professionals!"
"The design and UX are incredible"
“An incredible tool for CSMs and Success Leadership”
"Now, we’re able to objectively pinpoint every customer’s current stage"
"200% increase in upsell opportunities in just 3 months!"
"Catalyst gives me back time."
"Catalyst is best-in-class."
"A customer focused lens that is accessible and digestible."
"Helping to standardize our processes globally."
"Seamless to build processes and dashboards"
"Easy to configure and very intuitive."
"A common language and platform to make sure we provide the best customer experience possible."
"Usability is spectacular, and the customization is very deep."
"I can very quickly get a clear picture of product usage data in the platform."
"Gives valuable insight into the work our CSMs are doing with our customers."
“BEST Customer Success Platform”
"Critical for Customer Success Professionals!"
"The design and UX are incredible"
“An incredible tool for CSMs and Success Leadership”
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