Forget about data entry and moving accounts between stages manually. Catalyst knows your customer journey, tracks the associated plays and goals, and automatically moves customers to their next stage when they are ready.
Clearly communicate the goals and target durations for each stage of the customer journey in Catalyst. Customize them by segment, create tailored customer journeys for specific accounts when needed, and scale your best practices as your team grows.
Increase your teams’ productivity with prescriptive plays that are triggered by customers’ progress along their journey.
The Journey Builder has saved our team time by aligning our lifecycle, playbooks, and health scores, and it has also helped our team to create a more cohesive overall strategy.
Consolidate your customer data from every available source, and provide your team with a singular view that gives them all the information they need–all in one place.
See your customer information exactly how you want to see it, along with insights that will help you make the best decisions to increase your net revenue retention.