We'll make the connection, you make the impact.

The Coaching Corner is a bi-annual, 3-month program that pairs experienced CS leaders with CS operators for one-on-one mentorship. Matches are made based on factors like experience, company size, mentorship goals, and more.


We started the Coaching Corner to help push the Customer Success industry forward through community and shared learnings. Since launch, we've created hundreds of mentorship pairings with professionals from companies big and small like Slack, LinkedIn, Braze, Unity, Attentive, and more.

You must submit an application to be considered. Space is limited and you may not get connected with a coach.

How it works

Explore

Click on each coach to learn about them and what subjects they are interested in coaching players on.

Apply

Let us know you’re interested in this program by submitting a brief online application.

Be Ready

We’ll review your application - if you’re a good fit, we’ll connect with you. If not, you are welcome to reapply each quarter.

Get Matched

Those selected will be matched with a coach for 3 months (1 coaching session/month), and gain access to program benefits.

Diversity and inclusion is core tenet of this program. We do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating a program with a truly inclusive culture.

*Players must reapply each quarter to continue participating in the program. Standing a coach up, attempting to sell, attempting to get hired, or any other violation of the code of conduct may result in players being removed from the program.

Customer success supporting customer success.
Explore the Catalyst Community

Learn from the best

Meet the coaches

In order to be eligible for this program, applicants must:

  • Either be in Customer Success or looking to get into Customer Success
  • Have a minimum of 2 years of work experience

Please note:

  • You must apply to be considered for this program (and you must reapply each quarter).
  • Due to limited space, some applicants may not be connected with a coach. Applicants must reapply each quarter for consideration.
  • Applicants do not need to be currently employed, and employment status will not affect admission.
  • Applicants do not need to have previous experience in a Customer Success role.
  • Attempts to sell product via coaching sessions are strictly prohibited.
Aaron Lapierre
Chief Customer Officer
n/a
Aaron Woods
Director, Strategic & Federal Customer Success
LaunchDarkly
Adam Houghton
VP, Customer Success
Klue
Adam Smith
Sr. Director of Client Success
Kantata (the new name for Mavenlink and Kimble)
Adil Dittmer
Director of Customer Success
Tropic
Áine McNally
Customer Success Director ANZ
Dental Monitoring
Alaina Loori
Senior Director, Customer Strategy and Operations
HackerRank
Alexandra Latter
Director, Account Management
OnCall Health
Alexandra Kunzi
Director, Customer Success & Support
Auvik
Ali Mapes
VP, Customer Success
Ordergroove
Ally Bonner
VP, Client Success
Paradox
Alyce Thibodeaux
Sr. Manager, Customer Success - Chorus
Zoominfo / Chorus
Amanda Berger
Chief Customer Officer
HackerOne
Amit Nangare
Head of Customer Success
ServiceNow
Amy Sakalian
Head of CS
Backbone
Andrew Olsen
Head of Customer Success
Searchlight.ai
Anaïs Cattelain
Head of Customer Support
Sendcloud
Andrew Rohman
VP, Sales and Customer Success
Knapsack
Andrew Stapleton
VP Customer Success
G2
Andy Harris
Customer Success Director
Bringg
Andy Stone
Sr. Manager of Customer Success
Sendoso
Angela Guedes
Head of Customer Success
Claap
Angeline Gavino
Vice President of Customer Success and Support
Katalon
Angie Low
Director, Customer Success
Xello
Annie Stefano
Lead Educator & CS/CX Consultant
Growth Molecules
Ashley Stamps-Lafont
VP, Customer Success
Celtx/Backlight
Arnold Sanchez
Chief Customer Officer
ex-Catchpoint
Ashna Patel
Manager, Customer Success
Ascent Cloud LLC
Benjamin Klein
Manager Customer Success
CareerBuilder
Bharati Amarnani
Customer Support Director
Coda Payments
Bhumika Arora
Customer Success Advisor & Coach
Self-employed
Bill Edelman
Regional Vice President, Customer Success
WalkMe
Brett Smith
Airtable Success Leader (Manager - Strategic Accounts)
Airtable
Bradley Liou
Head of Customer Success
Acquire App
Brock Stormer
Manager of Customer Success
SMS Assist LLC
Brooke Simmons
VP Customer Success
Spekit
Cameron Broussard
Head of Customer Success, Americas
SS&C Blue Prism
Camilla Calhoun
Sr. Manager of Strategic Partnerships
Toast
Camy Arriola
Sr Manager, CS Retention Architecture & Strategy
ServiceTitan
Carissa Jaji
VP Client Success
CareerArc
Casey Hackett
Director, Client Success
Degreed
Cary Bohnet
Principal
Passing Lane
Celia Gouveia
VP Customer Success
Wisq
Charles Ferrao
Manager, Customer Success
Klue
Chad Horenfeldt
Head of CS
Meta (Kustomer)
Charles Wright
Director, Customer Success
7shifts
Chitra Madhwacharyula
Senior Director, Customer Success
Hewlett Packard Enterprise
Chris Brown
Director of Customer Success
Spekit
Chris Burke
Manager, Customer Success
Uberflip
Chris Hicken
CEO
'nuffsaid
Chris Menard
Director of Customer Success
Bombora
Christina Rosivack
Director of Customer Success
Ethena (goethena.com)
Christian Lenski
Director Customer Success
Doctolib Gmbh
Christine Boermeester
Senior Director, Customer Success
Deltek
Christine Raby
Manager, Customer Success (Enterprise)
Leap Tools
Constantinos Yenis
VP of Customer Success
Holded
Conor Cox
CRO
Proposify
Cyn Taylor
Manger, Customer Success- Scaled
MongoDB (currently)
Dan Ennis
Scale Team Manager, Customer Success
monday.com
Dan Farley
VP Customer Success
Lunio
Dan Vu
VP, North America Customer Success Managers
Sumo Logic
Daphne Wu
VP, Customer Experience and Operations
#paid
David Ellin
Chief Customer Officer
Centric Leadership Strategies
Daphni Eissing
Head of Customer Success
Authomize
David Follert
Director, Customer Success
Synthesio (Ipsos)
David Garry
Senior Director Customer Success APJC
Sumo Logic
David Karp
VP, Customer Success
DISQO
Debra Richards
EVP Customer Success
Brightcove
Deirdre Stenson
Director of Customer Success
Repsly
Devon Lee
VP, Client Success
Mindful
Diana Blanco
Manager EMEAI CSMs
Agilent
Diana Soto
Director of Customer Success
Tesorio Inc
Dina Gorsia
Customer Success Director
Refinitiv
Diana Vacca
Director of Customer Success
Unibuddy
Dmitry Harapko
Director of CS Ops
airSlate
Donald "DJ" Johnson
Director of Customer Success
Wise Systems
Drew Robinson
Sr. Manager, Customer Success
RingCentral
Eddy Chen
Senior Director of Customer Success
CoderPad
Eleonora Guagnino
Sr Manager Customer success - Global Accounts
LinkedIn
Emilia Maria D'Anzica
Founder, Managing Director
Growth Molecules™, LLC
Emily Campos
Director, Customer Success
PetDesk
Emily Garza
VP, Customer Success
Proton.ai
Erica Favorito
VP Success & Support
Privy
Erica Swint-Williams
Director of Client Strategy
Attentive
Erin Diner
Senior Manager, Account Management
Fastly
Evan Williams
Consultant
Growth Molecules
Gabriella Pirraglia
Sr. Director, CS
Railz
Fontaine Ho-Schaber
Manager, Customer Success
LinkedIn
George Hamm
SR Director Customer Success
Flexential
Gillian Kershaw
Manager, Customer Success
Productboard
Gözde Görce
Senior Customer Success Manager
Lob.com
Glen Tampke
Sr. Director Implementation
Spring Health
Grace Sherman
Sr Director, Customer Experience
Bynder
Hannah Hogan
Senior Customer Success Manager
Pendo.io
Greg Collins
Vice President, Commercial Enterprise
OnSolve
Hanz Kurdi
Founder
HK Communications
Heather Spencer
Manager, Customer Onboarding
1Password
Ian Hurlock
Global Manager, Scaled Success
Linkedin
ilana brown
VP Customer Success / Consultant
Self employed
Jackie Smith Norton
Director, Customer Onboarding
Spekit

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