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Here you’ll find original content, powerful resources, and information about exclusive events, opportunities and community initiatives. Subscribe below to join our newsletter with over 30,000 Customer Success professionals and stay in the loop on the latest and greatest.

Upcoming Events

Virtual Event

Why It’s Time to Re-Evaluate Your Go-To-Market Strategy

An exclusive workshop led by best-in-class leaders to discuss reevaluating GTM strategy.

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Featured Resources

Resources

Introducing the Customer-Led Podcast

Season 1 of Customer-Led is out now! Hosted by Kevin Chiu. Hot takes only. Always bite-sized episodes. Stream it for free.

Finance

Your CFO Will Have Misconceptions About CS. Here’s How to Counter Them.

Get to know the 6 biggest mistakes and misunderstandings between CS and Finance leaders, including strategies to overcome them.

Why You Need Revenue Enablement (And Not Just Sales Enablement)

Transitioning from sales-first to strategic revenue enablement is crucial for customer-led growth in 2023.

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Coaching Corner

Elevate your CS career by applying to receive free, one-on-one coaching sessions with one of over 100 top CS industry leaders.

If you're a CS leader who wants to give back to the community through coaching, we are always accepting applications!

Go to the Coaching Corner
Catalyst coaching corner feature

CS Templates

Best-in-class templates for Customer Success teams. Easy to use, completely customizable, and vetted by industry experts.

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The Only CS Newsletter You’ll Ever Need

Every 2 weeks, get the latest CSM strategies, real-life stories from CSMs (wins, fails, and everything in between), career advice for those who want to level up, exclusive memes from the Catalyst team, the top jobs in CS right now, and so much more.

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Just for fun

Catalyst Unicornian

The Unicornian | Tech News You Could Do Without

Your source for tech startup news you can (but shouldn't) trust.


Catalyst Retainme

RetainMe: The World's First Dating App for CSMs

Find love that renews with RetainMe's patent-pending Customer Success Manager matching algorithm.

Customer Success Memes: A Meme Library by Catalyst

You love memes. You love customer success. All we did was bring the two together to brighten your day.


Generate more revenue, through your customers.

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