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Here you’ll find original content, powerful resources, and information about exclusive events, opportunities and community initiatives. Subscribe below to join our newsletter with over 30,000 Customer Success professionals and stay in the loop on the latest and greatest.

Upcoming Events

Virtual Event

Three Ways Customer Marketing Can Drive Revenue Using A Customer Growth Platform

Drive revenue for GTM teams using these marketing workflows in Catalyst.

Featured Resources

Customer-Led Growth

Customer-Led Growth Principle Six: Your Technology Stack

True customer-led growth requires the right technology. Here’s what you need to need to operationalize your long-term, sustainable recurring revenue model.

Customer-Led Growth

Orienting Toward Your Ideal Customer: Customer-Led Growth Principle Five

Understanding which customers actually stay and grow with your business should be a top mandate for all revenue teams.

blog, outreach

How Can A Customer Success Management Platform Support Customer Retention?

You worked hard to get a customer. Now you want them to stick around. Is a customer success management platform able to help you with customer retention? Some of our readers had insights into how customer retention and relationships can be improved through these platforms. Keep reading to find out what they had to say.

Coaching Corner

Elevate your CS career by applying to receive free, one-on-one coaching sessions with one of over 100 top CS industry leaders.

If you're a CS leader who wants to give back to the community through coaching, we are always accepting applications!


CS Template Library

Best-in-class templates for Customer Success teams. Easy to use, completely customizable, and vetted by industry experts.

The Only CS Newsletter You’ll Ever Need

Every 2 weeks, get the latest CSM strategies, real-life stories from CSMs (wins, fails, and everything in between), career advice for those who want to level up, exclusive memes from the Catalyst team, the top jobs in CS right now, and so much more.

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