Catalyst integrates with your CS tech stack, making it easy for you to find information about any of your customers. Combine both quantitative and qualitative data in one place to understand the root cause of your customers’ needs.
Don’t let your loudest customers control your product roadmap. Slice and dice your data by building different customer cohorts based on product metrics, spend, health, industry, risk-level and any other criteria you choose.
Customer Success Managers can easily log customer feedback and feature requests within Catalyst. Quickly pull up any customer to see what they are asking for and the full context behind it.
Keep tabs on everything happening within your customer base, drive account growth, and gain predictability and accuracy in your revenue forecasting, all with one easy, intuitive platform.
Spend less time on platform maintenance and more on proactive growth. See how Catalyst’s CSM tools streamline and scale teams' operations.