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The Catalyst Blog

November 2, 2022
Blog

These #ReUp2022 talks explore the vast and nuanced question: what does the future of customer success look like?

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The Blog

Catalyst blogs
September 28, 2023
Blog

How To Bring the Ansoff Product Growth Matrix Into B2B Customer Success

Utilizing the four growth strategies from Ansoff’s Matrix will help you sustainably grow your business—a business started to help real people solve a real-world problem.

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Catalyst blogs
September 26, 2023
Resources

Introducing the Customer-Led Podcast

Season 1 of Customer-Led is out now! Hosted by Kevin Chiu. Hot takes only. Always bite-sized episodes. Stream it for free.

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Catalyst blogs
August 30, 2023
Finance

Your CFO Will Have Misconceptions About CS. Here’s How to Counter Them.

Get to know the 6 biggest mistakes and misunderstandings between CS and Finance leaders, including strategies to overcome them.

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Catalyst blogs
August 2, 2023

Why You Need Revenue Enablement (And Not Just Sales Enablement)

Transitioning from sales-first to strategic revenue enablement is crucial for customer-led growth in 2023.

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Catalyst blogs
June 22, 2023
News

The Leader in Customer Growth: Catalyst ranks #1 for Best Results, ROI, and more for Customer Revenue Optimization

Catalyst is proud to receive 26 awards from the latest G2 Reports, including #1 rankings across 15 categories in Customer Revenue Optimization.

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Catalyst blogs
June 20, 2023
Product

Introducing Signals: Identify customer growth opportunities with data

With Signals, automatically identify and action new customer expansion opportunities all inside Catalyst.

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Catalyst blogs
June 14, 2023
Blog

10 Secrets of Radically Authentic and Disruptive (RAD) Customer Discovery

Get ready to grow your customer relations (and wallet) with the top ten secrets to radically authentic and disruptive discovery.

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Catalyst blogs
May 25, 2023
Blog

8 Tips For CEOs Who Value Customer Retention

Customers have varying needs that could involve any department or multiple departments. Those needs get filtered through the CS department, with CSMs orchestrating the cycle of discovery and fulfillment.

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Catalyst blogs
May 25, 2023
Blog

Powering Customer-Led Growth: Databricks Ventures invests in Catalyst

Our partnership with Databricks enables enhanced investments in our Customer Growth Platform, including Catalyst Signals and full integration with Databricks.

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Catalyst blogs
May 24, 2023
Blog

Mastering SaaS Metrics: A Game-Changing Guide for CS Leaders

We’re unlocking 14 essential SaaS metrics from a VP of Finance to master customer success measurement.

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Catalyst blogs
May 17, 2023
Blog

How Post-Sale Leaders Can Thrive In The 2023 Boardroom

Learn directly from a top investor on what the board expects from CS in 2023 and download the full boardroom deck template at the end to get going.

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Catalyst blogs
May 9, 2023
Blog

An Unbeatable Formula to 3x Your Forecasting Accuracy

Year over year, studies have reported that one quarter of businesses forecast accurately. Catalyst is here to help by sharing our CRO’s exact formula to consistently achieve a 97%+ forecast accuracy across your entire business.

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