Receive alerts or launch automated emails whenever customers add more users, use your product more frequently, or start using new product features, so that you never miss an opportunity to grow the relationship.
Continuously level up your CS team by standardizing discovery questions within note templates and providing a clear structure for navigating upsell and expansion conversations.
Seamlessly integrate Catalyst and Slack to streamline cross-functional collaboration. This makes it easy to keep leadership updated on new opportunities, and to empower your CSMs, renewal managers, and broader team to help drive revenue together.
We used Catalyst to create a CSQL process (Customer Success Qualified Leads), and it led to a 200% increase in upsell opportunities in just 3 months!
Catch potential churn risks as soon as possible, and know precisely what you need to do to get the customer healthy again and secure the renewal.
Create standardized processes and workflows that allow you to scale while delivering an incredible customer experience.