Customer Success, a company wide mission

For Customer Success

Customer Success Managers can now start and end their day in one centralized solution.

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For Sales

Easily manage your accounts and opportunities from Catalyst and provide better hand-offs to customer success.

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For Executive Teams

Finally, reporting on customer health, renewals and growth you can trust in one place.

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Catalyst has been a great addition to our Account Management process - it’s given us a central, go-to place to dig into how our customers are using our product, and how we’re engaging with them - this helps us take action at the right point in the customer lifecycle and scale our team. Most importantly, it’s given our team a common language and platform to make sure we provide the best customer experience possible.

Andrew Purpura
Director of Account Management @ Frame.io

Easy to set up and simple to maintain

Catalyst syncs with your existing technology in real-time.
We'll get you set up in a day, not months.

1

Integrate

One-click integrations with Salesforce, Segment, Zendesk, Slack, and more!

2

Map

Map and name data fields that make sense for Customer Success

3

Build

Set up segments and dashboards tailored for Customer Success Managers

Prior to Catalyst, reporting across our account base to drive decision-making was cumbersome and took a considerable amount of time to maintain. With Catalyst’s intuitive UI and flexible reporting capabilities, anyone within our organization is now able to segment our customers based on any criteria they desire and can be updated on the fly. When discussing at-risk accounts and upsell opportunities in a meeting -- a segment on Catalyst is being referenced.

Tyler Bubin
Customer Success @ Domino Data Lab

What’s new at Catalyst

Better relationships. Less churn.

What’s not to love? Try Catalyst today.
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