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Upsell and Retain
with Precision

Catalyst's Customer Success platform unifies your customer data and surfaces critical insights that enable your team to spend less time figuring out what to do, and more time doing it.

Trusted by leading technology companies

Fuel Your Growth With Catalyst

With seamless, enterprise-ready integrations, a real-time bi-directional Salesforce sync, and the highest adoption in the industry, Catalyst is the platform of choice for top CS teams to upsell and retain customers with precision.

Make Your Headcount Count

With Catalyst’s Journey Builder, you can easily define your customer experience, automate and scale it with playbooks, and use health scoring to validate effectiveness. This allows your team to spend less time managing spreadsheets and more time managing customers.

Actionable Data You Can Trust

Catalyst seamlessly integrates with your tech stack to deliver insights that drive the right actions at the right time. Get a unified view of all your data, with automated accuracy checks that ensure you can always trust your alerts, health scores, and insights.

A CS Platform for CS Teams, Made by CS Pros

Catalyst is built and led by people with Customer Success DNA, which is why it is the highest-rated and most-adopted CS platform in the industry. It is intuitive, customizable to fit the way you work, and you can tell it was made by people who have done your job before.

Less Admin, More Success

You need your team focused on customers, not admin work. That's why Catalyst was built to be incredibly intuitive; making it the easiest CS platform to implement, adopt, and scale.

Customer Success is a Company-Wide Mission

Catalyst brings Customer Success to the center of your company by unifying your customer data and surfacing actionable insights. This enables your team to move with precision, and make customer-centric decisions around retention, expansion, and more.

Here's What 10,000+ Catalyst Users Have to Say:

"Now, we’re able to objectively pinpoint every customer’s current stage"

Nick Hokanson
Manager, Customer Success, Zenput

"200% increase in upsell opportunities in just 3 months!"

Hunter Paul
Director of Customer Success, RippleMatch

"Catalyst gives me back time."

Jordan Lewis
Partner Development & Success Specialist, myBlueprint

"Catalyst is best-in-class."

Michelle Lamberta
Director of Customer Success, MaestroQA

"A customer focused lens that is accessible and digestible."

Hannah Brotherton
Customer Success Ops Manager, Spekit

"Helping to standardize our processes globally."

Bridget Barrot
VP of Customer Success, Chainalysis

"Seamless to build processes and dashboards"

Domenic Nucci
VP of Customer Success, MaestroQA

"Easy to configure and very intuitive."

Chaz Logue
Former Manager, Revenue Operations, Alyce

"A common language and platform to make sure we provide the best customer experience possible."

Andrew Purpura
Director of Customer Success, Frame.io

"Usability is spectacular, and the customization is very deep."

Glen Tampke
Sr. Director of Implementation, Spring Health

"I can very quickly get a clear picture of product usage data in the platform."

Leanna Castello
VP Customer Success, Density

"Gives valuable insight into the work our CSMs are doing with our customers."

Andres Morinigo
Director of Client Success, OpenAsset

“BEST Customer Success Platform”

Sy Pendergast
Director of Customer Success, Goldcast

"Critical for Customer Success Professionals!"

Matt Cavanaugh
Director of Customer Success, Kentik

"The design and UX are incredible"

Lane Hart
Director of Customer Success, Heap

“An incredible tool for CSMs and Success Leadership”

Scott Dzialo
VP Customer Success, Braze

"Now, we’re able to objectively pinpoint every customer’s current stage"

Nick Hokanson
Manager, Customer Success, Zenput

"200% increase in upsell opportunities in just 3 months!"

Hunter Paul
Director of Customer Success, RippleMatch

"Catalyst gives me back time."

Jordan Lewis
Partner Development & Success Specialist, myBlueprint

"Catalyst is best-in-class."

Michelle Lamberta
Director of Customer Success, MaestroQA

"A customer focused lens that is accessible and digestible."

Hannah Brotherton
Customer Success Ops Manager, Spekit

"Helping to standardize our processes globally."

Bridget Barrot
VP of Customer Success, Chainalysis

"Seamless to build processes and dashboards"

Domenic Nucci
VP of Customer Success, MaestroQA

"Easy to configure and very intuitive."

Chaz Logue
Former Manager, Revenue Operations, Alyce

"A common language and platform to make sure we provide the best customer experience possible."

Andrew Purpura
Director of Customer Success, Frame.io

"Usability is spectacular, and the customization is very deep."

Glen Tampke
Sr. Director of Implementation, Spring Health

"I can very quickly get a clear picture of product usage data in the platform."

Leanna Castello
VP Customer Success, Density

"Gives valuable insight into the work our CSMs are doing with our customers."

Andres Morinigo
Director of Client Success, OpenAsset

“BEST Customer Success Platform”

Sy Pendergast
Director of Customer Success, Goldcast

"Critical for Customer Success Professionals!"

Matt Cavanaugh
Director of Customer Success, Kentik

"The design and UX are incredible"

Lane Hart
Director of Customer Success, Heap

“An incredible tool for CSMs and Success Leadership”

Scott Dzialo
VP Customer Success, Braze
G2 Best Relationship Summer 2022
G2 High Performer Enterprise Summer 2022
G2 Leader Summer 2022
G2 Leader Mid-Market Spring 2022
G2 Top 100 Fastest Growing Products 2022
G2 Momentum Leader Summer 2022

Upsell and retain your customers with precision.

See Catalyst in action