CHATalyst

One-on-one interviews full of success and learning from across the Customer Success landscape.

I Kept My Spark at Work (And You Can Too)

Nicole Sherwin

VP of Customer Success

How I Develop New Leaders in Customer Success

Ben Rosenberg

VP of Sending Experience

My Journey From CSM to VP of Customer Success

Krystal Lamoureux

VP of Customer Success

How I Use Mentorship to Elevate my Customer Success Team

Jason Myers

VP of Customer Success

How I Turned Customer Success and Project Management into Perfect Partners

Rochelle Shearlds

Director of Global Customer Success

How I Use Rapport to Humanize Customer Success

Jim Gonzales

Customer Success Manager

How Hopin Prioritizes Timely Customer Success

Rosie Roca

Chief Customer Officer

How I Jumped From Hospitality to Customer Success

Tiana Crosbie

Customer Success Agent

Why Customer Marketing and Community are the perfect partners for Customer Success

Bridget Heaton

Head of Community

How I Successfully Gained Control of a New CS Organization (Twice)

Manuel Harnisch

VP of Customer Success

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