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CHATalyst
One-on-one interviews full of success and learning from across the Customer Success landscape.
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I Kept My Spark at Work (And You Can Too)
Careers
Nicole Sherwin
VP of Customer Success
How I Develop New Leaders in Customer Success
Careers
Ben Rosenberg
VP of Sending Experience
My Journey From CSM to VP of Customer Success
Careers
Krystal Lamoureux
VP of Customer Success
How I Use Mentorship to Elevate my Customer Success Team
Strategy
Jason Myers
VP of Customer Success
How I Turned Customer Success and Project Management into Perfect Partners
Strategy
Rochelle Shearlds
Director of Global Customer Success
How I Use Rapport to Humanize Customer Success
Jim Gonzales
Customer Success Manager
How Hopin Prioritizes Timely Customer Success
Strategy
Rosie Roca
Chief Customer Officer
How I Jumped From Hospitality to Customer Success
Careers
Tiana Crosbie
Customer Success Agent
Why Customer Marketing and Community are the perfect partners for Customer Success
Community
Bridget Heaton
Head of Community
How I Successfully Gained Control of a New CS Organization (Twice)
Careers
Manuel Harnisch
VP of Customer Success
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