CHATalyst

I Kept My Spark at Work (And You Can Too)

Careers

Nicole Sherwin

VP of Customer Success

How I Develop New Leaders in Customer Success

Careers

Ben Rosenberg

VP of Sending Experience

My Journey From CSM to VP of Customer Success

Careers

Krystal Lamoureux

VP of Customer Success

How I Use Mentorship to Elevate my Customer Success Team

Strategy

Jason Myers

VP of Customer Success

How I Turned Customer Success and Project Management into Perfect Partners

Strategy

Rochelle Shearlds

Director of Global Customer Success

How I Use Rapport to Humanize Customer Success

Jim Gonzales

Customer Success Manager

How Hopin Prioritizes Timely Customer Success

Strategy

Rosie Roca

Chief Customer Officer

How I Jumped From Hospitality to Customer Success

Careers

Tiana Crosbie

Customer Success Agent

Why Customer Marketing and Community are the perfect partners for Customer Success

Community

Bridget Heaton

Head of Community

How I Successfully Gained Control of a New CS Organization (Twice)

Careers

Manuel Harnisch

VP of Customer Success