Author Profile

Ben Winn

Ben leads Community & Events at Catalyst Software and is the host of Catalyst's NPS I Love You podcast. He is a former CSM, former CS Consultant, and the Founder of CS in Focus, an international Customer Success community.

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Ben Winn

June 20, 2023

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8 #ReUp2022 Sessions No Customer Success Professional Can Afford To Miss

Here are eight sessions happening at the ReUp 2022 Customer Success Summit you can’t afford to miss.

June 20, 2023

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How Bringg Achieved A 25-Point NPS Increase While Scaling With Catalyst

Learn how Bringg used Catalyst to deliver an incredible customer experience and increase NPS by 25 points

June 20, 2023

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How RippleMatch Achieved a 200% Increase in Upsell Leads

Learn how RippleMatch streamlined its upsell process to successfully increase expansion revenue

June 20, 2023

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How To Operationalize Customer Lifecycles at Scale

As you think about scaling up your CS operations, you need to bring customer lifecycles into the discussion.

June 20, 2023

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How Snapdocs Saved 1,300+ Hours of Admin Time In 6 Months With Catalyst

Catalyst is used by 5+ Snapdocs' teams and has helped them save time, get proactive, and drive growth

June 20, 2023

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6 Ways to Grow Net Revenue Retention (NRR) According to Rev Ops and Customer Success Experts

3 Rev Ops & CS leaders share insights into boosting NRR

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Author Profile

Ben Winn

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Ben Winn

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