Jordan Greene

Most expansion tips are too obvious or too complex. In this article, we’re dropping 5 tactics that actually work.

Have you ever used a screwdriver to open a bottle of wine? Then why is your CS team using Salesforce for everything? Here’s a better way.

CS leaders are next in line for C-suite glory. Former Hopin CRO Rosie Roca and Miro CRO Sangeeta Chakraborty share their journey to the top.

Sales gurus usually have a plan for everything. CS leaders can steal a page from their playbook—here’s how.

The team protecting post-sales revenue shouldn’t face layoffs, but if this is you, here’s how to walk through the fire with confidence.

Should Sales and CS unite? Who’s ultimately responsible for renewals? Here’s how CS and Sales can collaborate to drive business growth.