Increase productivity, align your GTM teams to the customer, and drive growth efficiently.
SaaS leaders can’t rely on cheap, easy funds to fuel new revenue. Winning teams will focus on customer-led growth.
Most expansion tips are too obvious or too complex. In this article, we’re dropping 5 tactics that actually work.
Have you ever used a screwdriver to open a bottle of wine? Then why is your CS team using Salesforce for everything? Here’s a better way.
CS leaders are next in line for C-suite glory. Former Hopin CRO Rosie Roca and Miro CRO Sangeeta Chakraborty share their journey to the top.
Sales gurus usually have a plan for everything. CS leaders can steal a page from their playbook—here’s how.
The team protecting post-sales revenue shouldn’t face layoffs, but if this is you, here’s how to walk through the fire with confidence.
Should Sales and CS unite? Who’s ultimately responsible for renewals? Here’s how CS and Sales can collaborate to drive business growth.
Season 1 of Customer-Led is out now! Hosted by Kevin Chiu. Hot takes only. Always bite-sized episodes. Stream it for free.
Transitioning from sales-first to strategic revenue enablement is crucial for customer-led growth in 2023.
In each issue, we promise to deliver you carefully curated articles on all things customer success.