We'll make the connection, you make the impact.

The Coaching Corner is a bi-annual, 3-month program that pairs experienced CS leaders with CS operators for one-on-one mentorship. Matches are made based on factors like experience, company size, mentorship goals, and more.


We started the Coaching Corner to help push the Customer Success industry forward through community and shared learnings. Since launch, we've created hundreds of mentorship pairings with professionals from companies big and small like Slack, LinkedIn, Braze, Unity, Attentive, and more.

You must submit an application to be considered. Space is limited and you may not get connected with a coach.

How it works

Explore

Click on each coach to learn about them and what subjects they are interested in coaching players on.

Apply

Let us know you’re interested in this program by submitting a brief online application.

Be Ready

We’ll review your application - if you’re a good fit, we’ll connect with you. If not, you are welcome to reapply each quarter.

Get Matched

Those selected will be matched with a coach for 3 months (1 coaching session/month), and gain access to program benefits.

Diversity and inclusion is core tenet of this program. We do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating a program with a truly inclusive culture.

*Players must reapply each quarter to continue participating in the program. Standing a coach up, attempting to sell, attempting to get hired, or any other violation of the code of conduct may result in players being removed from the program.

Customer success supporting customer success.
Explore the Catalyst Community

Learn from the best

Meet the coaches

In order to be eligible for this program, applicants must:

  • Either be in Customer Success or looking to get into Customer Success
  • Have a minimum of 2 years of work experience

Please note:

  • You must apply to be considered for this program (and you must reapply each quarter).
  • Due to limited space, some applicants may not be connected with a coach. Applicants must reapply each quarter for consideration.
  • Applicants do not need to be currently employed, and employment status will not affect admission.
  • Applicants do not need to have previous experience in a Customer Success role.
  • Attempts to sell product via coaching sessions are strictly prohibited.
John-Paul Scoville
VP Customer Success
Jolt Software
Charles Wright
Director, Customer Success
7shifts
Marie Lunney
Director of Digital Customer Success
Chili Piper
Mike Lee
Head of Customer Success
PublicInput
Kailey Killoran
Senior Manager, Customer Success
Loopio
Chris Menard
Director of Customer Success
Bombora
Tim Lehman
Assistant VP - Senior Manager, Customer Success
U.S. Bank
Francis Xavier Barciak
Manager, Customer Success
Chronus
Roy Silverman
VP of Customer Success
Demostack
Trevor Flegenheimer
Director, Customer Success
Zego
Jennifer Wright
Director, Digital Programs
Myplanet
Pete Kerr
Enterprise Account Manager
Highspot
Nancy Quick
Customer Success Exec and Professional Coach
Self employed
Scott Dzialo
VP of Customer Success, Global Strategic Accounts
Braze
Camilla Calhoun
Sr. Manager of Strategic Partnerships
Toast
Jennifer Mendoza
Director of Customer Success
OneCause
David Ellin
Chief Customer Officer
Centric Leadership Strategies
Chad Horenfeldt
Head of CS
Meta (Kustomer)
Amanda Berger
Chief Customer Officer
HackerOne
Mareike Turner
Head of Customer Experience, Dunning & Collection
Zalando
Diana Blanco
Manager EMEAI CSMs
Agilent
Logan Life
Director, Customer Success Management
Contrast Security
Dmitry Harapko
Director of CS Ops
airSlate
David Garry
Senior Director Customer Success APJC
Sumo Logic
Shyle Braithwaite
Senior Director of Customer Care
Tucows
Gillian Kershaw
Manager, Customer Success
Productboard
Charles Ferrao
Manager, Customer Success
Klue
John Papale
Sr. Customer Success Manager, Team Lead
Zappi
Jason Pitzen
VP of Customer Success
Brinqa
Casey Hackett
Director, Client Success
Degreed
Marija Skobe-Pilley
Customer Success Leader, EMEA
ClickUp
Wendy Kaiser
Head of Customer Success
OnRamp
Lorenzo Serva
Manager of Customer Success
Dynatrace
Erin Diner
Senior Manager, Account Management
Fastly
Glen Tampke
Sr. Director Implementation
Spring Health
Ronni Gaun
Team Lead - Enterprise Customer Success
Zoom
Katie LoPreto
Client Success Lead, US
Unmind
Amit Nangare
Head of Customer Success
ServiceNow
Alaina Loori
Senior Director, Customer Strategy and Operations
HackerRank
Angeline Gavino
Vice President of Customer Success and Support
Katalon
Jonna Pedersen
Director, Customer Success
Igloo Software
Bill Edelman
Regional Vice President, Customer Success
WalkMe
Justin P Voellmann
Director of Customer Success
Miva
Kelly Berg
VP, Customers
Ambition
Jeff Cann
VP Customer Success
Wrk
Conor Cox
CRO
Proposify
Michelle Hackett
Director of Customer Success
Smartsheet
Christina Rosivack
Director of Customer Success
Ethena (goethena.com)
Jolyn Isabelo
Manager, Customer Success APAC
Zendesk
Ryan Chin
Chief of Staff, Customer Success
Medallia
Rebecca Nerad
VP, Customer Success
e2open
Silke Prodinger-Leong
Head of Customer Success SEA
CoachHub
Ashna Patel
Manager, Customer Success
Ascent Cloud LLC
Valentine Ollawa
Head of Revenue
Payhippo
Melissa Wunderlich
Director of Customer Success
SalesIntel
Arnold Sanchez
Chief Customer Officer
ex-Catchpoint
Deirdre Stenson
Director of Customer Success
Repsly
Andrew Stapleton
VP Customer Success
G2
Carissa Jaji
VP Client Success
CareerArc
John Brunkard
Senior Director, Head of Customer Success APJ
Sitecore
Evan Williams
Consultant
Growth Molecules
Chris Hicken
CEO
'nuffsaid
Viridiana Garza
Senior Customer Success Manager
Procore Technologies
Jose Escamilla
Director, Client Strategy Operations
Attentive
Anaïs Cattelain
Head of Customer Support
Sendcloud
Kelsey Peterson
VP, Customer Success
Crosschq
Adil Dittmer
Director of Customer Success
Tropic
Shane Correa
Co-founder and CCO
NudgeLabs
Patrick Lawer
VP, Customer Success and Operations
Kevala
Jeff Saunders
Senior Director Customer Success
Fiix Software (by Rockwell Automation)
Rishabh Pandey
Director - Customer Success and Implementation
Lockstep
Chris Brown
Director of Customer Success
Spekit
Kate Cato
Global VP, Customer Success
Kyriba
Stephanie McNamara
Sr. Director, Client Success
Cvent
Greg Collins
Vice President, Commercial Enterprise
OnSolve
Sam Brennand
Manager, Account Management
Figma
Cary Bohnet
Principal
Passing Lane
Hanz Kurdi
Founder
HK Communications
Chitra Madhwacharyula
Senior Director, Customer Success
Hewlett Packard Enterprise
Benjamin Klein
Manager Customer Success
CareerBuilder
Camy Arriola
Sr Manager, CS Retention Architecture & Strategy
ServiceTitan
David Karp
VP, Customer Success
DISQO
Jennifer Yorke
CCO
Ometria
Sarah Cunningham-Scharf
Head of Customer Success
Great Question
Andy Stone
Sr. Manager of Customer Success
Sendoso
Donald "DJ" Johnson
Director of Customer Success
Wise Systems
Star Hofer
Chief Customer Officer
PartnerStack
Emily Campos
Director, Customer Success
PetDesk
Madelyn DePrey
Senior Director of Customer Success
Aircall
Kellie Lucas
Author, coach, consultant
The Customer Success Pioneer
Sabina M. Pons
Operating Partner
Growth Molecules
Nilesh Murthy
Senior Director, Onboarding and Sales Engineering
Trove
Tom Kiriakou
Director, Customer Success
Achievers
Laura McLeod
Vice President Customer Success and Services
Security Compass
Amy Sakalian
Head of CS
Backbone
Grace Sherman
Sr Director, Customer Experience
Bynder
Angela Guedes
Head of Customer Success
Claap
Cameron Broussard
Head of Customer Success, Americas
SS&C Blue Prism
Eddy Chen
Senior Director of Customer Success
CoderPad
Ron Kashani
Director of Customer Success
Dealhub

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