We’ll make the connection...

You make the impact

Customer Success professionals thrive on the success of others, which is why we built this program.

Our hope is that by elevating and nurturing those who are just starting to build their own CS careers, we can fuel the growth of the industry, build a culture of helping others without expectation, and support all of you in your efforts to create positive impacts in the world around you.

You must submit an application to be considered. Space is limited and you may not get connected with a coach.

How it works

Explore

Click on any coach’s photo to learn about their background and areas of interest

Choose

Create a shortlist of the CS leaders you’d like to speak with for a one-on-one session

Apply

Let us know you’re interested in this program by submitting a brief online application

Be ready

We’ll review your application - if you’re a good fit we’ll connect you or add you to the waitlist

Diversity and inclusion is core tenet of this program. We do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating a program with a truly inclusive culture.

** We will do our best to match you with your requested coach, but no match is guaranteed.

Customer success supporting customer success.
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Learn from the best

Meet the coaches

In order to be eligible for this program, applicants must:

  • Be located in the United States, Canada or UK
  • Either be in Customer Success or looking to get into Customer Success
  • Have a minimum of 2 years of work experience

Please note:

  • You must apply to be considered for this program
  • Due to limited space, some applicants may not be connected with a coach
  • Applicants do not need to be currently employed
  • Applicants do not need to have previous experience in a Customer Success role
  • Attempts to sell product via coaching sessions are strictly prohibited
Scott Dzialo
Customer Success Director, Enterprise + Strategic Accounts
Braze
Emilia D'Anzica
Customer Success & Career Coach
Growth Molecules
Junan Pang
Senior Manager, Customer Success
Slack
Jay Nathan
Chief Customer Officer
Higher Logic
Gillian Ahouanvoheke
VP Customer Success
Reputation.com
Ed Oliver
VP Customer Success
Dataminr
Stephen Daniels
Director of Revenue Operations
Branch Metrics
Bridget Barrot
VP, CX & Sales
Clubhouse
Chad Horenfeldt
Director, Customer Success
Kustomer
Sydney Strader
Head of Customer Success
Catalyst
Kristi Faltorusso
VP Customer Success
Intellishift
Leyla Bambury
Manager, Customer Success
Hootsuite
Conor Cox
Chief Customer Officer
Proposify
Maranda Dziekonski
VP of CS & People
Swiftly
Jeff Breunsbach
Director of Customer Experience
Higher Logic
Irit Eizips
Chief Customer Officer and CEO
CSM Practice
Brian Hartley
Senior Director, Customer Success
RFP360
Sabina Pons
VP of Customer Success, Support & Community
Mavenlink
James Scott
VP Customer Success
Shootproof
Devon Lee
Sr. Manager, Client Success
Built Technologies
Andrew Marks
President & COO
SuccessHACKER
Davita Strong
Customer Success Operations Manager
Branch Metrics
Ben Grant
VP Customer Success
Amperity
Steve Hopkins
Vice President, Customer Success
(Prev.) Culture Amp
Ann Moenius
Senior Manager, Customer Success
Qualia
Shari Srebnick
Head of Customer Success - US
Searchmetrics
Adam Houghton
VP Customer Success
Klue
Jeffrey Rosello
Vice President, Customer Success
Brandwatch
Ben Rosenberg
VP of Sender Experience
Sendoso
Sean MacPherson
Head of Customer Success
Alyce

This career opportunity is yours to seize.

After we review your application, you will be informed if you have been approved for the program, at which point you’ll be added to the waiting list or introduced to a coach directly. Space is limited!

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