Catalyst's Coaching Corner. Elevate your career here.
Looking to grow your career in Customer Success, Account Management, CS Ops, or Implementation? Apply to join the largest mentoring community of Customer-Led Growth leaders and operators.
We'll make the connection, you make the impact.
The Coaching Corner is a bi-annual, 3-month program that pairs experienced post-sales leaders with operators for 1:1 mentorship. Matches are made based on factors like job function, experience, company size, mentorship goals, and more.
We started the Coaching Corner to help push the Customer Success industry forward through community and shared learnings. Since launch, we've created hundreds of mentorship pairings with professionals from companies big and small like Slack, LinkedIn, Braze, Unity, Attentive, and more. These connections have helped countless people grow in their careers through meaningful mentorship.
To keep the industry moving forward, we've opened up the Coaching Corner to all post-sales functions: Customer Success, Account Management, CS Ops, Renewals, Implementation, and Onboarding.
At Catalyst, we've always believed in putting your customers at the center of every decision. That means every team, not just CS, has to get involved. And this is our next step in doing that and pushing Customer-Led Growth forward.
Help us move the industry forward. Join the waitlist to be the first to know when applications open again.
How it works
Click on each coach to learn about them and what subjects they are interested in coaching players on.
Let us know you’re interested in this program by submitting a brief online application.
We’ll review your application - if you’re a good fit, we’ll connect with you. If not, you are welcome to reapply each quarter.
Those selected will be matched with a coach for 3 months (1 coaching session/month), and gain access to program benefits.
*Players must reapply each quarter to continue participating in the program. Standing a coach up, attempting to sell, attempting to get hired, or any other violation of the code of conduct may result in players being removed from the program.
*Players must reapply each quarter to continue participating in the program. Standing a coach up, attempting to sell, attempting to get hired, or any other violation of the code of conduct may result in players being removed from the program.
Meet the coaches
In order to be eligible for this program, applicants must:
Be in a post-sale role or want to transition into one. Functions include: Customer Success, Account Management, Renewals, CS Ops, Implementation, and Onboarding.
Have a minimum of 2 years of work experience
Must have experience managing a team of CS 3+ (past or current).
Please note:
You must apply to be considered for this program.
Space is limited so entry is not guaranteed.
Applicants do not need to be currently employed, and employment status will not affect admission.
Applicants do not need to have previous experience in a Customer Success role.
Attempts to sell product via coaching sessions are strictly prohibited.
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