Custom Dashboards
Complete Visibility into Your Customer Data
Catalyst enables any user to independently consolidate and analyze customer data in seconds, without needing help from an admin.
Comprehensive Reporting
In a single interface, Catalyst allows you to report on customer data that is spread across different platforms (Salesforce, your BI tool, support ticketing, data warehouse, etc.). Reduce dependency on your Ops team to get the data you need when you need it.
Custom Dashboards
Build dashboards that show you the information you want to see, the way you want to see it. Using Catalyst’s simple and intuitive drag-and-drop functionality, you can build dashboards for Executives, Managers, or CSMs in minutes. These will help you understand high-priority tasks, accounts at risk, upcoming renewals, product information, and customer health in an aggregate or segment-specific view.
Customer Activity Tracking
Catalyst’s integrations are turnkey, making it the easiest platform to integrate all of your data sources with, including adoption data. Get complete visibility into which features your customers are and aren’t using, quickly identify trends, and take action. See adoption at both the account and individual contact level.
Catalyst has made our job so much easier because it pulls together all aspects of the business and the customer into a single view and into a single platform. It has standardized our workflows, which used to encompass so many other tools, into one place. It has also helped us be more proactive with our customers; it’s only going to get better from here.
Matt Cavanaugh
Director of Customer Success
