With Catalyst’s one-click integrations you can quickly build health profiles aligned to specific customer segments from data across all your tools (Salesforce, Zendesk, and Mixpanel) and understand if your customers have achieved their desired business outcomes.
No longer will Customer Success Managers and executives be confused about why a customer is ‘At Risk’. Catalyst provides simple and clear explanations of your customer’s health.
No longer will Customer Success Managers and executives be confused about why a customer is ‘At Risk’. Catalyst provides simple and clear explanations of your customer’s health.
Leverage the Playbooks feature and customer health to assign tasks and send email notifications when accounts become at-risk or when there are upsell opportunities.