Data & Integrations

Deliver Powerful Insights with Speedy Integrations

Quickly bring critical customer data from Salesforce into Catalyst, along with support tickets (Zendesk, Service Cloud), email and calendar data (Google or Outlook), issue tracking (Jira), and adoption data (Snowflake, Redshift, Segment, Mixpanel) - no technical knowledge required.

Customer Solution

Swift and Simple Setup

Get full access to Catalyst’s extensive integration hub and leverage our one-click authentication paths to get set up in minutes. Once authenticated, the intuitive UX makes it incredibly easy for an administrator to set up the views and data they need with minimal technical support.

Single Entry, Endless Outputs

Leverage any data points integrated with Catalyst to take action, drive prioritization, and extract meaningful insights. As you build workflows for each key metric, Catalyst’s automatic updates ensure you’re always taking action on the most up-to-date information.

Catalyst Data and Integration
Catalyst less admin more success

Bi-directional Salesforce Integration

Catalyst ensures your Salesforce data is always up to date, allowing for seamless cross-functional collaboration. Field updates made in Catalyst will sync to Salesforce in real time and vice versa. The integration also satisfies the requirements of technical customers and Rev Ops leaders including: field permissioning, validation rule compliance, roles configuration, and other critical functions.

Catalyst Integrations

CRM

Salesforce

Sync all of your Salesforce data into Catalyst with our real-time, bi-directional sync and enrich it with additional data sets from our Integration Catalog.


Collaboration

Gmail & Google Calendar

View email exchanges and meetings between your team and customers, quickly see your schedule with the in-app quick view, and search/filter to see previous and upcoming meetings.

Data Lake

S3

CSV data integration using Amazon S3.

Issue Tracking

Jira

Visibility into product or engineering issues that may affect your customers.

Product Analytics

Pendo

Unify your product event data into actionable insights and workflows delivered throughout Catalyst.

Analytics

Segment

Bring your customer data into Catalyst on a recurring basis via Segment.

Customer Support

Zendesk

Visibility into your customer support tickets and conversations.

Data Warehouse

RedShift

Amazon's cloud data warehouse solution.

Product Analytics

Mixpanel

Product usage data visualized all in one place.

Collaboration

Slack

Send Catalyst activity to Slack for increased collaboration.

Data Warehouse

Snowflake

Access to your customer data in your cloud data platform.

Data Warehouse

BigQuery

Integrate with Google's cloud data warehouse solution.

Database

Postgres

Access your customer data in your relational database.

Data Lakehouse & AI

Databricks

Coming Soon!

qoutes

Catalyst is an amazing product, the ultimate one-stop-shop! The integration capabilities are endless- gone are the days of having to look in a million places for all of your notes, cases, and tickets related to a customer. It's saved our team so much time when preparing to meet with a customer. The tool helps us stay on track, organized and much more proactive with our customers.

Rachelle Beck

Customer Success, AgentSync
Rachelle Beck

Here's What 10,000+ Catalyst Users Have to Say:

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Mat Friedman

Sr. Revenue Operations Analyst

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Vishal Rana

VP of Customer Success & Operations

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Hunter Paul

Director of Customer Success

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Lane Hart

Director of Customer Success & Operations

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Michelle Bucek

Customer Success Manager

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Andy Harris

Customer Success Director

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Katie Rivard

Account Management Lead

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Scott Dzialo

VP Customer Success

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Mike Woods

Manager of Customer Success

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Katie Rivard

Account Management Lead

"Now, we’re able to objectively pinpoint every customer’s current stage"
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Nick Hokanson

Manager, Customer Success

"Increases visibility and collaboration throughout our organization."
Explore Catalyst Success Stories
Domenic Nucci

VP of Customer Success

"200% increase in upsell opportunities in just 3 months!"
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Hunter Paul

Director of Customer Success

"Catalyst gives me back time."
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Jordan Lewis

Partner Development & Success Specialist

"Catalyst is best-in-class."
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Michelle (Lamberta) Vanchieri

Director of Customer Success

"A customer focused lens that is accessible and digestible."
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Hannah Brotherton

Customer Success Ops Manager

"Helping to standardize our processes globally."
Explore Catalyst Success Stories
Bridget Barrot

VP of Customer Success

"Seamless to build processes and dashboards"
Explore Catalyst Success Stories
Domenic Nucci

VP of Customer Success

"Easy to configure and very intuitive."
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Chaz Logue

Former Manager, Revenue Operations

"A common language and platform to make sure we provide the best customer experience possible."
Explore Catalyst Success Stories
Andrew Purpura

Director of Customer Success

"Usability is spectacular, and the customization is very deep."
Explore Catalyst Success Stories
Glen Tampke

Sr. Director of Implementation

"I can very quickly get a clear picture of product usage data in the platform."
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Leanna Castello

VP Customer Success

"Gives valuable insight into the work our CSMs are doing with our customers."
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Andres Morinigo

Director of Client Success

“BEST Customer Success Platform”
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Sy Pendergast

Director of Customer Success

"Critical for Customer Success Professionals!"
Explore Catalyst Success Stories
Matt Cavanaugh

Director of Customer Success

"The design and UX are incredible"
Explore Catalyst Success Stories
Lane Hart

Director of Customer Success

“An incredible tool for CSMs and Success Leadership”
Explore Catalyst Success Stories
Scott Dzialo

VP Customer Success

"Intuitive UI and flexible reporting capabilities"
Explore Catalyst Success Stories
Tyler Bubin

Head of Customer Success

Explore Catalyst Success Stories
Mat Friedman

Sr. Revenue Operations Analyst

Explore Catalyst Success Stories
Vishal Rana

VP of Customer Success & Operations

Explore Catalyst Success Stories
Hunter Paul

Director of Customer Success

Explore Catalyst Success Stories
Lane Hart

Director of Customer Success & Operations

Explore Catalyst Success Stories
Michelle Bucek

Customer Success Manager

Explore Catalyst Success Stories
Andy Harris

Customer Success Director

Explore Catalyst Success Stories
Katie Rivard

Account Management Lead

Explore Catalyst Success Stories
Scott Dzialo

VP Customer Success

Explore Catalyst Success Stories
Mike Woods

Manager of Customer Success

Explore Catalyst Success Stories
Katie Rivard

Account Management Lead

"Now, we’re able to objectively pinpoint every customer’s current stage"
Explore Catalyst Success Stories
Nick Hokanson

Manager, Customer Success

"Increases visibility and collaboration throughout our organization."
Explore Catalyst Success Stories
Domenic Nucci

VP of Customer Success

"200% increase in upsell opportunities in just 3 months!"
Explore Catalyst Success Stories
Hunter Paul

Director of Customer Success

"Catalyst gives me back time."
Explore Catalyst Success Stories
Jordan Lewis

Partner Development & Success Specialist

"Catalyst is best-in-class."
Explore Catalyst Success Stories
Michelle (Lamberta) Vanchieri

Director of Customer Success

"A customer focused lens that is accessible and digestible."
Explore Catalyst Success Stories
Hannah Brotherton

Customer Success Ops Manager

"Helping to standardize our processes globally."
Explore Catalyst Success Stories
Bridget Barrot

VP of Customer Success

"Seamless to build processes and dashboards"
Explore Catalyst Success Stories
Domenic Nucci

VP of Customer Success

"Easy to configure and very intuitive."
Explore Catalyst Success Stories
Chaz Logue

Former Manager, Revenue Operations

"A common language and platform to make sure we provide the best customer experience possible."
Explore Catalyst Success Stories
Andrew Purpura

Director of Customer Success

"Usability is spectacular, and the customization is very deep."
Explore Catalyst Success Stories
Glen Tampke

Sr. Director of Implementation

"I can very quickly get a clear picture of product usage data in the platform."
Explore Catalyst Success Stories
Leanna Castello

VP Customer Success

"Gives valuable insight into the work our CSMs are doing with our customers."
Explore Catalyst Success Stories
Andres Morinigo

Director of Client Success

“BEST Customer Success Platform”
Explore Catalyst Success Stories
Sy Pendergast

Director of Customer Success

"Critical for Customer Success Professionals!"
Explore Catalyst Success Stories
Matt Cavanaugh

Director of Customer Success

"The design and UX are incredible"
Explore Catalyst Success Stories
Lane Hart

Director of Customer Success

“An incredible tool for CSMs and Success Leadership”
Explore Catalyst Success Stories
Scott Dzialo

VP Customer Success

"Intuitive UI and flexible reporting capabilities"
Explore Catalyst Success Stories
Tyler Bubin

Head of Customer Success

client success platform
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