Data & Integrations

Deliver Powerful Insights with Speedy Integrations

Quickly bring critical customer data from Salesforce into Catalyst, along with support tickets (Zendesk, Service Cloud), email and calendar data (Google or Outlook), issue tracking (Jira), and adoption data (Snowflake, Redshift, Segment, Mixpanel) - no technical knowledge required.

Customer Solution

Swift and Simple Setup

Get full access to Catalyst’s extensive integration hub and leverage our one-click authentication paths to get set up in minutes. Once authenticated, the intuitive UX makes it incredibly easy for an administrator to set up the views and data they need with minimal technical support.

Single Entry, Endless Outputs

Leverage any data points integrated with Catalyst to take action, drive prioritization, and extract meaningful insights. As you build workflows for each key metric, Catalyst’s automatic updates ensure you’re always taking action on the most up-to-date information.

Catalyst Data and Integration
Catalyst less admin more success

Bi-directional Salesforce Integration

Catalyst ensures your Salesforce data is always up to date, allowing for seamless cross-functional collaboration. Field updates made in Catalyst will sync to Salesforce in real time and vice versa. The integration also satisfies the requirements of technical customers and Rev Ops leaders including: field permissioning, validation rule compliance, roles configuration, and other critical functions.

Catalyst Integrations

CRM

Salesforce

Sync all of your Salesforce data into Catalyst with our real-time, bi-directional sync and enrich it with additional data sets from our Integration Catalog.


Collaboration

Gmail & Google Calendar

View email exchanges and meetings between your team and customers, quickly see your schedule with the in-app quick view, and search/filter to see previous and upcoming meetings.

Data Lake

S3

CSV data integration using Amazon S3.

Issue Tracking

Jira

Visibility into product or engineering issues that may affect your customers.

Product Analytics

Pendo

Unify your product event data into actionable insights and workflows delivered throughout Catalyst.

Analytics

Segment

Bring your customer data into Catalyst on a recurring basis via Segment.

Customer Support

Zendesk

Visibility into your customer support tickets and conversations.

Data Warehouse

RedShift

Amazon's cloud data warehouse solution.

Product Analytics

Mixpanel

Product usage data visualized all in one place.

Collaboration

Slack

Send Catalyst activity to Slack for increased collaboration.

Data Warehouse

Snowflake

Access to your customer data in your cloud data platform.

Data Warehouse

BigQuery

Integrate with Google's cloud data warehouse solution.

Database

Postgres

Access your customer data in your relational database.

Data Lakehouse & AI

Databricks

Coming Soon!

qoutes

Catalyst is an amazing product, the ultimate one-stop-shop! The integration capabilities are endless- gone are the days of having to look in a million places for all of your notes, cases, and tickets related to a customer. It's saved our team so much time when preparing to meet with a customer. The tool helps us stay on track, organized and much more proactive with our customers.

Rachelle Beck

Customer Success, AgentSync
Rachelle Beck

Here's What 10,000+ Catalyst Users Have to Say:

"Everything we need in one place"
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Monica T

Mid-Market (51-1000 emp.)

“Excellent CSP”
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Sasha F

Customer Success Manager

Mid-Market (51-1000 emp.)

"I love how easy Catalyst is to use and source insights about our entire customer base"
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Vanessa W

Mid-Market (51-1000 emp.)

"Powerful automations and integrations"
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Noah B

Mid-Market (51-1000 emp.)

"Catalyst is the best CS CRM Tool I've used"
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Kollin W

Mid-Market (51-1000 emp.)

"Very clean interface to visualize customer information"
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Jose A

Mid-Market (51-1000 emp.)

"Catalyst Makes My Sales Job Easy"
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Selin S

Mid-Market (51-1000 emp.)

"One of the best saas platforms I've used"
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Alex C.

Information Technology and Services

"A solution that means ease of doing business"
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Vishal B.

Financial Services

"Catalyst - An Intrical Part of my Day to Day"
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Verified User in Logistics and Supply Chain

“Catalyst provides an efficient snapshot of my book of business”
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Jonathan B

Enterprise (> 1000 emp.)

“Business Transforming Tool and Team”
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Kalyn G

Mid-Market (51-1000 emp.)

“A breath of fresh air! Very happy with our move to Catalyst”
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Jackie B

CX Ops Manager

Mid-Market (51-1000 emp.)

"Very intuitive platform, great functionality and great staff to help you implement."
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Gustavo S

Revenue Operations Analyst

Mid-Market (51-1000 emp.)

"Everything we need in one place"
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Monica T

“Excellent CSP”
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Sasha F

Customer Success Manager

"I love how easy Catalyst is to use and source insights about our entire customer base"
Explore Catalyst Success Stories
Vanessa W

"Powerful automations and integrations"
Explore Catalyst Success Stories
Noah B

"Catalyst is the best CS CRM Tool I've used"
Explore Catalyst Success Stories
Kollin W

"Very clean interface to visualize customer information"
Explore Catalyst Success Stories
Jose A

"Catalyst Makes My Sales Job Easy"
Explore Catalyst Success Stories
Selin S

"One of the best saas platforms I've used"
Explore Catalyst Success Stories
Alex C.

Information Technology and Services

"A solution that means ease of doing business"
Explore Catalyst Success Stories
Vishal B.

Financial Services

"Catalyst - An Intrical Part of my Day to Day"
Explore Catalyst Success Stories
Verified User in Logistics and Supply Chain

“Catalyst provides an efficient snapshot of my book of business”
Explore Catalyst Success Stories
Jonathan B

“Business Transforming Tool and Team”
Explore Catalyst Success Stories
Kalyn G

“A breath of fresh air! Very happy with our move to Catalyst”
Explore Catalyst Success Stories
Jackie B

CX Ops Manager

"Very intuitive platform, great functionality and great staff to help you implement."
Explore Catalyst Success Stories
Gustavo S

Revenue Operations Analyst

client success platform
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