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VIRTUAL EVENT

Plateauing on Customer Value Kills Growth: How to Use Recurring Impact Instead

Time to value is a critical measurement for Customer Success teams everywhere. But we've all been there. Customers get through implementation, launch with excitement, and get a quick uptick in value. But then, they plateau so that by the time renewals come around, your customer is asking, "What have you done for me lately?"

So, how can you take a different approach? How can you help your customers avoid the dreaded plateau of value that can quickly tilt to decline? 

Join us to learn about a new model for delivering recurring value to customers through impact sprints. Our CRO Mark Kosoglow will share why taking a stair-step approach helps you stay more aligned and relevant to your customers' business initiatives and create expansion conversations. He'll also walk through Catalyst's Moments of Impact framework, our approach to delivering customer value over time by tying those moments when customers achieve a business outcome to the solution they implemented to do so.

‍

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Watch on Demand!

Mark Kosoglow

CRO

Catalyst

Caroline Stokes

Team Lead, Implementation

Catalyst

Why Attend?

Catalyst

Avoid the plateau of value with your customers

Learn how to deploy impact sprints with your customers for less lift, faster onboarding, and a clear way of showing recurring value from implementation all the way to renewal.

Catalyst

Align to your customers’ business goals

See why a stair-step approach helps you stay aligned and relevant to the business initiatives your customers care about and how that will help you see increased expansion, too.

Catalyst

Develop your own Moments of Impact

Learn more about Catalyst’s Moments of Impact Framework and how it provides customers with a dynamic experience that ties business initiatives and Catalyst solutions together in a manageable way.

Generate more revenue, through your customers.

See Catalyst in action
IN PERSON EVENT

Plateauing on Customer Value Kills Growth: How to Use Recurring Impact Instead

Time to value is a critical measurement for Customer Success teams everywhere. But we've all been there. Customers get through implementation, launch with excitement, and get a quick uptick in value. But then, they plateau so that by the time renewals come around, your customer is asking, "What have you done for me lately?"

So, how can you take a different approach? How can you help your customers avoid the dreaded plateau of value that can quickly tilt to decline? 

Join us to learn about a new model for delivering recurring value to customers through impact sprints. Our CRO Mark Kosoglow will share why taking a stair-step approach helps you stay more aligned and relevant to your customers' business initiatives and create expansion conversations. He'll also walk through Catalyst's Moments of Impact framework, our approach to delivering customer value over time by tying those moments when customers achieve a business outcome to the solution they implemented to do so.

‍

|

Watch on Demand!

Mark Kosoglow

CRO

Catalyst

Caroline Stokes

Team Lead, Implementation

Catalyst

Agenda:

Have some fun with us!

No items found.

Why Attend?

Catalyst

Avoid the plateau of value with your customers

Learn how to deploy impact sprints with your customers for less lift, faster onboarding, and a clear way of showing recurring value from implementation all the way to renewal.

Catalyst

Align to your customers’ business goals

See why a stair-step approach helps you stay aligned and relevant to the business initiatives your customers care about and how that will help you see increased expansion, too.

Catalyst

Develop your own Moments of Impact

Learn more about Catalyst’s Moments of Impact Framework and how it provides customers with a dynamic experience that ties business initiatives and Catalyst solutions together in a manageable way.

Generate more revenue, through your customers.

See Catalyst in action
ROUNDTABLE EVENT

Plateauing on Customer Value Kills Growth: How to Use Recurring Impact Instead

Time to value is a critical measurement for Customer Success teams everywhere. But we've all been there. Customers get through implementation, launch with excitement, and get a quick uptick in value. But then, they plateau so that by the time renewals come around, your customer is asking, "What have you done for me lately?"

So, how can you take a different approach? How can you help your customers avoid the dreaded plateau of value that can quickly tilt to decline? 

Join us to learn about a new model for delivering recurring value to customers through impact sprints. Our CRO Mark Kosoglow will share why taking a stair-step approach helps you stay more aligned and relevant to your customers' business initiatives and create expansion conversations. He'll also walk through Catalyst's Moments of Impact framework, our approach to delivering customer value over time by tying those moments when customers achieve a business outcome to the solution they implemented to do so.

‍

|

|

Watch on Demand!Watch on Demand!
Sponsored by:
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Hosted by:

Mark Kosoglow

CRO

Catalyst

Caroline Stokes

Team Lead, Implementation

Catalyst

Have some fun with us!

No items found.

Why Attend?

Catalyst

Avoid the plateau of value with your customers

Learn how to deploy impact sprints with your customers for less lift, faster onboarding, and a clear way of showing recurring value from implementation all the way to renewal.

Catalyst

Align to your customers’ business goals

See why a stair-step approach helps you stay aligned and relevant to the business initiatives your customers care about and how that will help you see increased expansion, too.

Catalyst

Develop your own Moments of Impact

Learn more about Catalyst’s Moments of Impact Framework and how it provides customers with a dynamic experience that ties business initiatives and Catalyst solutions together in a manageable way.

Small groups, Big Engagement!

Generate more revenue, through your customers.

See Catalyst in action
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