An eBook by Catalyst

The Great Customer Success Debate

We asked the Top 125 CS Influencers and Strategists to give us their thoughts on the most controversial topics in Customer Success. Here's what they had to say...

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10
 Chapters, 
75
 Pages

Welcome to the debate 👋

After counting up all the votes from the Customer Success community, SuccessCOACHING released its 2020 lists of the Top 100 CS Strategists and the Top 25 CS Influencers. We thought that rather than polling the entire community right away, we’d poll these two groups of elected officials and then extend these questions to the broader community.

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