An eBook by Catalyst
Customer Growth Platform Checklist
SaaS has a major problem. 72% of revenue comes from existing customers. Yet, the technology teams rely on today is not designed to drive that growth. Stay the course, and teams will find ever-slowing sales cycles and continually declining retention and expansion rates. Instead, it’s time to evolve our strategies and technology. Get started with the Customer Growth Platform Checklist.
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Chapters,
6
Pages
What You Need to Know When Evaluating a Customer Growth Platform
SaaS is a customer-led world. Ready to evolve your strategies and technology to empower customer-led growth? Take the first step by understanding the essentials of a Customer Growth Platform. Here, you’ll learn:
- What is a Customer Growth Platform
- Why a traditional Customer Success Platform (CSP) is no longer enough
- What to consider when evaluating a CSP versus a CGP
