Customer Success at the Center Summit
A one-day virtual summit bringing together over 25 leaders from the world’s top technology companies like G2 Crowd, Monday.com, and Pendo to share their secrets to building high-performing, world-class organizations that keep Customer Success as the focal point of their business, leading to higher Net Dollar Retention and happier customers.
Thursday, January 20, 2022 | Virtual | 9–6 p.m. EST
(come when you can!)
Register Now
Meet the Speakers
Speakers
You’ll hear from a wide variety of speakers—from CCOs to Rev Ops Leaders—all about how they’ve achieved massive success by bringing Customer Success to the center of their organizations.
Topics
We’re focusing on the topics that you don’t normally hear about: compensation models, org structures, board meetings and investors… no topic is off limits. Let’s get tactical, direct, and specific.
Prizes
The first 50 folks to sign up will automatically receive a limited edition Catalyst t-shirt, and the first 500 folks to sign up will be entered into a raffle to win one of our grand prizes: AirPods Max, an iPad, or a Nintendo Switch!
What Does Customer Success At The Center Even Mean?
Helping companies move customer success to the center of their organization became our company tagline in early 2019 as we raised our Series A with around 15 employees.
As the Customer Success category has exploded in recent years, and with Catalyst at the forefront, I’ve seen our mission statement resonate extremely well in the market; so much so that we’ve seen other companies in this space build it into their brand!
Now, fast forward a few years later to today going into 2022, every business is now focusing their efforts on Customer Success and making their company more customer-centric.
Why? Because if the pandemic showed us anything, it highlighted the new cardinal rule of business - Retention is the New Growth. And that's what this summit is all about.
Agenda
The agenda is subject to change. More details to come!
Important Information
Attendance is capped so register ASAP to save your spot
This is a virtual summit – attend from anywhere in the world!
Casual attire… pants are optional
The entire summit will be recorded and viewable on-demand to those who register
Customer Success at the Center Summit
This free, one-day virtual summit will bring together leaders from some of the world’s top technology companies to share their secrets to building high-performing, world-class organizations focused on Customer Success.
Whether you are a CSM, a CCO, an Ops leader, or simply an industry professional who wants to learn from incredible leaders, this summit is for you.
