Author Profile

Kelly McGillis

Kelly McGillis is a former high school English teacher who currently works as a Project Specialist at Riipen. She is passionate about creating life-long learners through self-directed and project-based learning environments.

Content from

Kelly McGillis

June 20, 2023

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Lessons Learned from My Rookie Season in Customer Success

Kelly shares her lessons learned from Catalyst's Coaching Corner.

June 20, 2023

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CSM or Psychologist? Dealing With Stressed Clients as a CSM

Customer Success Managers can sometimes end up providing more than just product or technical support.

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Author Profile

Kelly McGillis

Content from

Kelly McGillis

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