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Here you’ll find original content, powerful resources, and information about exclusive events, opportunities and community initiatives. Subscribe below to join our newsletter with over 30,000 Customer Success professionals and stay in the loop on the latest and greatest.

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Featured Resources

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Reactive vs. Proactive Customer Success: How to Go From Firefighting to Long-Term Planning

Discover how to transform your CS team from reactive to proactive with tips that can be applied throughout the customer journey.

Blog

Taking the Reins on the Revenue Revolution: Introducing Our Next Chapter In Driving Customer-Led Growth With Totango

Join the revenue revolution that’s driving customer growth. We’re thrilled to announce that Catalyst and Totango have teamed up to deliver the most powerful software to help you drive sustainable revenue through your customer base.

Blog

Synergizing Customer Marketing and Success: A Strategy for B2B Growth

Discover how integrating customer marketing and customer success can drive growth in B2B SaaS.

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Coaching Corner

Elevate your CS career by applying to receive free, one-on-one coaching sessions with one of over 100 top CS industry leaders.

If you're a CS leader who wants to give back to the community through coaching, we are always accepting applications!

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Catalyst coaching corner feature

CS Templates

Best-in-class templates for Customer Success teams. Easy to use, completely customizable, and vetted by industry experts.

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The Only CS Newsletter You’ll Ever Need

Every 2 weeks, get the latest CSM strategies, real-life stories from CSMs (wins, fails, and everything in between), career advice for those who want to level up, exclusive memes from the Catalyst team, the top jobs in CS right now, and so much more.

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Just for fun

Catalyst Unicornian

The Unicornian | Tech News You Could Do Without

Your source for tech startup news you can (but shouldn't) trust.


Catalyst Retainme

RetainMe: The World's First Dating App for CSMs

Find love that renews with RetainMe's patent-pending Customer Success Manager matching algorithm.

Customer Success Memes: A Meme Library by Catalyst

You love memes. You love customer success. All we did was bring the two together to brighten your day.


Generate more revenue, through your customers.

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