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Interviews with CS Leaders & CSMs

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Careers

How I Went From Screw Gun Operator To Chief Customer Officer

Maranda Dziekonski, Chief Customer Officer

,

Chief Customer Officer

Strategy

How to Build a Diverse Team in Tech

Sunil Joseph, Global VP of Customer Success

,

Global VP of Customer Success

Strategy

How To Launch A Successful CS Podcast

Brook Perry, VP of Marketing

,

VP of Marketing

Strategy

How I Put The Customer At The Center Of My Company (And How You Can Do It, Too)

Chris Hicken, CEO and Co-founder

,

CEO and Co-founder

Strategy

How Early Stage Startups Can Get Set Up for Customer Success

Cassie Young, Operating Partner

,

Operating Partner

Careers

How to Transition Into Customer Success

Diana De Jesus, Customer Success Manager

,

Customer Success Manager

Strategy

How To Excel As A CS Leader At An Early Stage Startup

Jon Johnson, Senior Customer Success Manager

,

Senior Customer Success Manager

Careers

Why Hospitality Workers Make Incredible CSMs

,

Director of Customer Operations

Careers

What Coaching CSMs Has Taught Me About CS and Myself

,

Director of Customer Experience

Strategy

How To Run A Successful Win-Back Campaign

,

Partner and Principal Consultant

Strategy

How To Leverage Customer Intimacy For Success

Mary Poppen, Chief Customer Officer

,

Chief Customer Officer

Community

How to Run a CS Community During a Pandemic

Anika Zubair, VP of Customer Success

,

VP of Customer Success

Community

How I Launched Canada’s Largest Customer Success Community

Ben Winn

,

Community Manager

Customer Success Software Company

Strategy

How to Break Down Silos While Encouraging Ownership

Sha Ma, VP and Head of Engineering

,

VP and Head of Engineering

Customer Success Software Company

Careers

How I Became a Voice for D&I in Tech

Kalina Bryant, Founder

,

Founder

Consultant

More Interviews For You

June 29, 2020

How I Launched Canada’s Largest Customer Success Community

Ben Winn tells all on growing Canada's largest CS community

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June 28, 2021

How To Run A Successful Win-Back Campaign

Sabina Pons demonstrates the best way to run effective win-back campaigns

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June 28, 2021

How I Became a Voice for D&I in Tech

Kalina Bryant shares how D&I should be done properly by people and organizations

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Interviews with CS Leaders & CSMs