“I’ve learned more here in one year than I could’ve ever imagined. And my teammates are amazing.”

Dario, Product Designer

“Everyone at Catalyst cares deeply. About the product, about the company, about each other. It's the best part of coming to work.”

Linda, Engineering Manager

Our values express who we are, how we operate, and how we hire

Put Customers First

Delighting our customers is the foundation of Catalyst. We put ourselves in the shoes of our customers before making a decision, and apply this mindset to internal collaboration as well. Decision-making is approached with empathy and compassion.

Be Genuine

At Catalyst, employees are empowered to speak their minds, without the fear of backlash. We foster a safe environment, where employees are encouraged to challenge the status quo and provide 360 degree feedback.

Take Ownership

Catalyst employees are encouraged to be proactive and agile. We acknowledge and recognize that each person's work contributes to the success of the company.

Promote Diversity, Inclusion & Belonging

We value diverse opinions and backgrounds. We rely on people who think differently to develop the ultimate solutions for the toughest challenges.

Drive Our Mission Forward

Our mission is to move Customer Success to the center of every organization. We’re proud of what we’ve accomplished so far, and we’re excited for all of the amazing work we’re doing to continue driving this mission forward.

Working and thriving

There’s more to work than work. Our people are our greatest asset, and we want to ensure that they’re happy, comfortable and set up for success.
❤️ Full Health Coverage for you and your family
An apple a day doesn't excuse you from checkups.
🥙 Personal Seamless Account
We know work isn't the only thing you're hungry for.
💸 Competitive Salary & Equity
New York isn't cheap and neither are we.
🌴 Unlimited Paid Vacation
Take the right balance of days off so you can be zen.
🚌 Office Commuter Benefits
Don't worry, we can teach you the subway.
🤓 Educational Support
First lesson: You should never stop learning.


We hustle hard and play even harder. We bring big ideas to the table, and leave with even bigger ones. We love our product, and improve it every day. We surround ourselves with smart people. We wouldn’t have it any other way.

Our office is conveniently located near Chelsea at 235 W 23rd Street, New York City, NY.