window.addEventListener("hashchange", function () { window.scrollTo(window.scrollX, window.scrollY - 100); });

What is proactive customer outreach?

Customer success professionals talk a lot about being proactive. It’s something we know is critical for success—avoiding angry reach outs from customers, promoting early expansions or renewals, and building strong customer relationships. But what actually is proactive customer outreach? What does it look or feel like? How do you know if you’re doing it right?
November 29, 2022
Blog, Outreach

Related Articles

Stories, best practices and thought leadership from the customer success community.

No items found.
client success platform
Get our Newsletter!
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
© 2024 Catalyst Software. All rights reserved.