window.addEventListener("hashchange", function () { window.scrollTo(window.scrollX, window.scrollY - 100); });

Digital Customer Success: No One Cares About Features

In Part 1 of the Digital CS Series, Ben Lee explains how to approach building a successful tech-touch program
March 9, 2022

Related Articles

Stories, best practices and thought leadership from the customer success community.

Blog Posts

6 Ways to Grow Net Revenue Retention (NRR) According to Rev Ops and Customer Success Experts

3 Rev Ops & CS leaders share insights into boosting NRR
Blog Posts

Emailing Support Articles Is NOT Digital Customer Success (But We Can Tell You What Is)

In Part 2 of the Digital CS Series, Ben Lee demonstrates how to move Digital CS programs beyond simple support articles.
Blog Posts

CSM or Psychologist? Dealing With Stressed Clients as a CSM

Customer Success Managers can sometimes end up providing more than just product or technical support.
client success platform
Get our Newsletter!
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
© 2023 Catalyst Software. All rights reserved.