The World’s Most Intuitive Customer Success Platform

Catalyst is a Customer Success Platform built for CSMs, by CSMs. With deep industry expertise, we set out to build an intuitive and powerful platform that CS teams would actually use, powered by robust data integrations to surface insights that matter.

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Show me Catalyst!

Why Catalyst

Data-Driven CS. Easier said than done, until now.

One-click SFDC integration & data warehouse connectors

Connect, configure, and use data from your CRM and data warehouse together to build a single view of your customer and power data-driven CS decisioning.

Catalyst productivity tools
Embeddable BI dashboards for a complete view of insights

Embed reports from Tableau, Looker, and more to enrich fully customizable Catalyst dashboards, and increase data-driven action.

Segmentation, health scoring & playbooks

With powerful segmentation capabilities and fully customizable playbooks, Catalyst makes it simple for CSMs to action on a trustworthy data foundation.

Customizable dashboards track impact over time

Use fully tailored dashboards to track health and adoption trends over time to measure impact and optimize data-driven strategies.

All your customer data and tools in one place

Equip your team with the best customer success platform on the market.

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Don't take our word

What others are saying

Prior to catalyst, reporting across our account base to drive decision-making was cumbersome and took a considerable amount of time to maintain. With Catalyst’s initiative UI and flexible reporting capabilities, anyone within our organization is now able to segment our customers based on any criteria they desire and can be updated on the fly. When discussing at-risk accounts and upsell opportunities in a meeting — a segment on Catalyst is being referenced.

Tyler Bubin
Customer Success @ Domino
Tyler Bubin

Easy to set up and simple to maintain

Catalyst syncs with your existing technology in real-time. We'll get you set up in a day, not months.

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