Catalyst is a Customer Success Platform built for CSMs, by CSMs. With deep industry expertise, we set out to build an intuitive and powerful platform that CS teams would actually use, powered by robust data integrations to surface insights that matter.



Connect, configure, and use data from your CRM and data warehouse together to build a single view of your customer and power data-driven CS decisioning.
Embed reports from Tableau, Looker, and more to enrich fully customizable Catalyst dashboards, and increase data-driven action.
With powerful segmentation capabilities and fully customizable playbooks, Catalyst makes it simple for CSMs to action on a trustworthy data foundation.
Use fully tailored dashboards to track health and adoption trends over time to measure impact and optimize data-driven strategies.
Equip your team with the best customer success platform on the market.
Prior to catalyst, reporting across our account base to drive decision-making was cumbersome and took a considerable amount of time to maintain. With Catalyst’s initiative UI and flexible reporting capabilities, anyone within our organization is now able to segment our customers based on any criteria they desire and can be updated on the fly. When discussing at-risk accounts and upsell opportunities in a meeting — a segment on Catalyst is being referenced.

Catalyst syncs with your existing technology in real-time. We'll get you set up in a day, not months.