Author Profile

Edward Chiu

Edward Chiu is CEO and co-founder at Catalyst. Before founding Catalyst, he built and led the customer success organization for DigitalOcean, one of the fastest growing cloud companies in the world with $100M+ in revenue and 1M+ customers.

Content from

Edward Chiu

Powering Customer-Led Growth: Databricks Ventures invests in Catalyst

Our partnership with Databricks enables enhanced investments in our Customer Growth Platform, including Catalyst Signals and full integration with Databricks.

Customer Success Will Lead the Way Out of the Market Downturn

Navigating economic uncertainty successfully is about knowing precisely where to cut and where to invest...

Edward Chiu Tells All in Reddit AMA

Edward Chiu answers questions from the internet! He discusses entrepreneurship, careers in CS, and much more!

How Genuine Marketing Helps You Connect with Your Customers

Our CEO Edward Chiu talks about the marketing strategies that have benefited both us and the CS community.

Catalyst Raises $25M Series B Funding led by Spark Capital

I’m proud to announce on the heels of our Series A from Accel, Catalyst has just closed another round of funding.

Announcing Our Series-A Funding: Helping Businesses Turn Customer Success Into A Company-Wide Mission

Today we announced our Series A funding: a $15M round led by Accel.

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