Blog

Building a business case for a Customer Success Platform

Acquiring a Customer Success Platform (CSP) is no longer just a software upgrade — it’s a strategic investment…

2025 will be a turning point for customer-led growth

2025 will redefine how enterprises approach revenue growth. The practice of customer-led growth (CLG) will no longer be a choice, but an essential business strategy for sustained success. Businesses that adapt their go-to-market (GTM) strategies to prioritize existing customers — do we dare say instead of acquisition — will see the most predictable and efficient growth. 

3 Effective ways for leaders to achieve clarity and unity during a merger

Totango Chief Product Officer shares insights and lessons for customer success and revenue leaders who want to drive organizational clarity and unity through a merger or acquisition, and make decisions that drive business results and accelerate customer outcomes.

Mastering customer health for complex enterprise relationships

For enterprise organizations, managing customer relationships is far from simple. The scale of operations, diversity of customer needs, and complexity of organizational structures create unique challenges.

Totango brand transformation: A new chapter in customer-led growth

Totango marked a significant milestone on January 22, 2025 — a complete rebrand and website update that signals an exciting new chapter, and reflects the journey that brought us to this point.

3 tips for revenue leaders to take the next step with AI: Insights from TSIA World ENVISION

Driving customer success forward with Unison

The 5 actions for revenue leaders to embrace customer-led growth

The one question sales leaders should ask every prospect