Product Overview

Leverage a Platform Built for Growth

Accelerate customer outcomes, increase retention, and drive expansion with Catalyst’s actionable insights and automated workflows.

Grow your Customers

A Single Platform to Drive Growth

Customer Success

Proactively prevent churn, boost revenue, and drive customer value.

Sales & Account Management

Integrate Customer Success and Sales workflows with a platform designed to identify and act on revenue opportunities.

Leadership

Gain comprehensive customer base insights and forecast customer revenue with confidence.

How it Works

Empower customer success and fuel growth with Catalyst's platform. Gain a clear view of customers and team interactions, ensuring confident target achievement and measurable results.

Integrate Customers’ Goals Into Each Success Plan
Actively track each customer’s desired outcomes and establish benchmarks that guide your success strategy effectively.
Streamline Customer Journeys with Automation
Utilize automation to guide customers seamlessly through their journey, aligning with goal achievements. Boost efficiency and elevate customer satisfaction by streamlining processes.
Guide Customers to Success with Strategic Playbooks
Provide your team with the tools they need – comprehensive data insights and strategic playbooks – to proactively guide customers through each stage of their journey toward success.
Proactively Drive Expansion Revenue
Anticipate precisely when your customers are primed for growth. Leverage data-driven Signals to pinpoint optimal opportunities for upselling or cross-selling, ensuring sustained and strategic expansion.
See it in Action
Craftly.AI all tools library

The leader in Customer-Led Growth

220
%
Increased CS engagement
1300
hrs
of admin time saved
16
%
Increased retention
qoutes

The design and UX are incredible, which makes Catalyst enjoyable to use. Reporting is snappy. Updating SFDC fields is very fast. Having a single interface for reporting, health scoring, tasks, notes, and usage insights saves our CSMs hours every day and helps us focus on what matters most.

Lane Hart

Director of Customer Success, Heap
Lane Hart
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