Generate more revenue, through your customers.
Catalyst guides Sales and Success teams to turn your customers into your #1 growth engine by delivering insights for retention risk and expansion opportunities.
Trusted by leading technology companies
The Leader in Customer Revenue Optimization
With seamless, enterprise-ready integrations, a real-time bi-directional Salesforce sync, and the highest adoption in the industry, Catalyst is the platform of choice for top CS teams to upsell and retain customers with precision.
Expansion Leads
Retention Increase
Churn Prediction
Anchor Your Strategy in Their Customer Journey
Equip your Sales & Success teams with the workflows, playbooks, and automation to support your customers journey - from onboarding to adoption to expansion. Ensure every engagement is highvalue and supports your customer’s desired outcomes.
Actionable Data You Can Trust
Catalyst seamlessly integrates with your tech stack to deliver insights that drive the right actions at the right time. Get a unified view of all your data, with automated accuracy checks that ensure you can always trust your alerts, health scores, and insights.
A CS Platform for CS Teams, Made by CS Pros
Catalyst is built and led by people with Customer Success DNA, which is why it is the highest-rated and most-adopted CS platform in the industry. It is intuitive, customizable to fit the way you work, and you can tell it was made by people who have done your job before.
Less Admin, More Success
You need your team focused on customers, not admin work. That's why Catalyst was built to be incredibly intuitive; making it the easiest CS platform to implement, adopt, and scale.
Customer-led Growth is a Company-wide Mission
Catalyst brings Customer Success to the center of your company by unifying your customer data and surfacing actionable insights. This enables your team to move with precision, and make customer-centric decisions around retention, expansion, and more.
Customer Success
Get ahead of churn risks and easily identify expansion opportunities with automated workflows for low- and high-touch motions.
Operations
Increase efficiency by spending less time on platform maintenance. This will help you unlock more time to scale your organization’s operations.
Executives
Get a bird’s-eye view of your entire customer base, and deep dive easily into specific segments or customers that need your attention.
Product
Access the rich customer insights you need to take effective action and make data-driven decisions regarding new features, beta programs, and product roadmap development.
Sales
Get the customer stories, data, and insights you need to close more deals, streamline the Sales to CS handoff, and easily action upsell opportunities.
Here's What 10,000+ Catalyst Users Have to Say:
Vishal Rana
VP of Customer Success & Operations, Snapdocs
Hunter Paul
Director of Customer Success, RippleMatch
Lane Hart
Director of Customer Success & Operations, Heap
Michelle Bucek
Customer Success Manager, Coconut Software
Andy Harris
Customer Success Director, Bringg
Katie Rivard
Account Management Lead, Teachers Pay Teachers
Scott Dzialo
VP Customer Success, Braze
Mike Woods
Manager of Customer Success, H1
Katie Rivard
Account Management Lead, Teachers Pay Teachers
Nick Hokanson
Manager, Customer Success, Zenput
Domenic Nucci
VP of Customer Success, MaestroQA
Hunter Paul
Director of Customer Success, RippleMatch
Jordan Lewis
Partner Development & Success Specialist, myBlueprint
Michelle (Lamberta) Vanchieri
Director of Customer Success, MaestroQA
Hannah Brotherton
Customer Success Ops Manager, Spekit
Bridget Barrot
VP of Customer Success, Chainalysis
Domenic Nucci
VP of Customer Success, MaestroQA
Chaz Logue
Former Manager, Revenue Operations, Alyce
Andrew Purpura
Director of Customer Success, Frame.io
Glen Tampke
Sr. Director of Implementation, Spring Health
Leanna Castello
VP Customer Success, Density
Andres Morinigo
Director of Client Success, OpenAsset
Sy Pendergast
Director of Customer Success, Goldcast
Matt Cavanaugh
Director of Customer Success, Kentik
Lane Hart
Director of Customer Success, Heap
Scott Dzialo
VP Customer Success, Braze
Tyler Bubin
Manager, Customer Success, Domino Data Labs
Vishal Rana
VP of Customer Success & Operations, Snapdocs
Hunter Paul
Director of Customer Success, RippleMatch
Lane Hart
Director of Customer Success & Operations, Heap
Michelle Bucek
Customer Success Manager, Coconut Software
Andy Harris
Customer Success Director, Bringg
Katie Rivard
Account Management Lead, Teachers Pay Teachers
Scott Dzialo
VP Customer Success, Braze
Mike Woods
Manager of Customer Success, H1
Katie Rivard
Account Management Lead, Teachers Pay Teachers
Nick Hokanson
Manager, Customer Success, Zenput
Domenic Nucci
VP of Customer Success, MaestroQA
Hunter Paul
Director of Customer Success, RippleMatch
Jordan Lewis
Partner Development & Success Specialist, myBlueprint
Michelle (Lamberta) Vanchieri
Director of Customer Success, MaestroQA
Hannah Brotherton
Customer Success Ops Manager, Spekit
Bridget Barrot
VP of Customer Success, Chainalysis
Domenic Nucci
VP of Customer Success, MaestroQA
Chaz Logue
Former Manager, Revenue Operations, Alyce
Andrew Purpura
Director of Customer Success, Frame.io
Glen Tampke
Sr. Director of Implementation, Spring Health
Leanna Castello
VP Customer Success, Density
Andres Morinigo
Director of Client Success, OpenAsset
Sy Pendergast
Director of Customer Success, Goldcast
Matt Cavanaugh
Director of Customer Success, Kentik
Lane Hart
Director of Customer Success, Heap
Scott Dzialo
VP Customer Success, Braze
Tyler Bubin
Manager, Customer Success, Domino Data Labs
G2 Momentum Leader Winter 2023
G2 Leader Winter 2023
G2 High Performer Enterprise Winter 2023
G2 Most Implementable Winter 2023
G2 Best Usability Winter 2023
G2 Best Results Winter 2023
G2 Best Relationship Winter 2023
G2 Best Est. ROI Mid-Market Winter 2023
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G2 Best Relationship Fall 2022
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G2 High Performer Enterprise Fall 2022
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G2 Leader Fall 2022
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G2 Momentum Leader Fall 2022
G2 Best Relationship Summer 2022
G2 High Performer Enterprise Summer 2022
G2 Leader Summer 2022
G2 Momentum Leader Winter 2023
G2 Leader Winter 2023
G2 High Performer Enterprise Winter 2023
G2 Most Implementable Winter 2023
G2 Best Usability Winter 2023
G2 Best Results Winter 2023
G2 Best Relationship Winter 2023
G2 Best Est. ROI Mid-Market Winter 2023
